Manager, People Success - SAC Health

Who We Are:

SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.

Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20

What We Are Looking For

The People Success Manager will be responsible for developing and implementing strategies that improve organizational effectiveness, enhance employee engagement, and support leadership & employee development. This role will collaborate with the CPO and senior leaders across the organization to identify and address organizational challenges and opportunities, ensuring alignment with SAC Health's strategic goals.

Schedule: 4 Days per week, 10 Hours per day, Tuesday - Friday, 7am-5:30pm | Location: Hospitality Lane Administrative Offices, San Bernardino, CA

ESSENTIAL FUNCTIONS AND DELIVERABLES

• Reporting to the Director, People Success Operations, the People Success Manager will lead and mentor a team of dynamic HR professionals in addressing talent management, employee experience/engagement, organizational design, and core management issues.
• Partner with stakeholders across the SAC Health to build an effective, engaged and inspired workforce.
• Provide full scope People Success (HR) expertise, coaching and partnership to SAC Health leaders and peers on matters including but not limited to: employee engagement, employee relations, organizational performance management, internal communications, People Success policies and procedures, change management, talent management, and career development & learning, all to promote a culture of continuous growth and development.
• Collaborate with senior leadership to identify organizational needs and design initiatives to improve engagement and retention of staff based on regular review of People Success (HR) metrics such as turnover data, employee engagement results, exit interview data, vacancy reports, etc.
• Develop and implement organizational development strategies that support the company's mission, vision, and values.
• Work strategically and maintain a pulse on the culture and engagement of our workforce, to then anticipate training and development needs and respond by providing adequate learning solutions.
• Led a team of Business Partners responsible for handling various employee relations issues, conduct investigations, train and develop staff and maintain important documentation for recordkeeping and compliance purposes in an organized manner.
• Design and deliver development programs for employees, people leaders, executive leaders, and high-potential individuals.
• Support both internal content build-out as well as partnerships with external vendors.
• Provide coaching and mentoring to senior leaders and high-potential employees.
• Other duties as listed in the official job description.

QUALIFICATIONS:

• Education: Bachelor's degree in Organizational Development, Human Resources, Business Administration, or a related field required.
• Licensure/Certification: Valid California driver's license, and auto insurance. Professional in Human Resources (PHR / SPHR), Certified Professional (SHRM-CP / SCP), Certified Learning and Development Professional (CLDP), or Certified Professional in Talent Development (CPTD) is preferred.
• Experience: 8+ years of experience in organizational development, talent management, or a related field, with at least 5 years in a leadership role. Proven track record of designing and implementing successful organizational development programs from the ground up. Strong knowledge of leadership development, performance management, and employee engagement strategies.
• Essential Technical/Motor Skills: Efficient use of computer, copier, fax machine, and multiple line telephones.
• Interpersonal Skills: General knowledge of Human Resource laws and practices. Detailed knowledge of internal policies and procedures with the ability to identify and use internal resources. Strong skills in customer service facilitation, conflict management, change management, listening, responding, interpersonal interactions, influencing, and project management are desirable. A business-minded HR leader who can thrive in a culture that is fast-paced, results-oriented, and employee experience-focused. Must be able to maintain confidentiality. Able to write legibly, speak with professional quality, and communicate clearly and logically.
• Essential Mental Abilities: Ability to analyze, coordinate, and control multiple functions and activities. Strong analytical and problem-solving skills, with the ability to use data to drive decisions.
• Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.

EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Full Benefits Package Effective on Your First Day!

Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!

Learn More About the Work We Do:

SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.

SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect