Manager Process Improvement at Parkview Health

 

Responsible for the implementation of Parkview Health's process improvement initiatives, project management and strategy. Oversees the Lean Leaders and Project Management Specialists as well as a portfolio of improvement projects for the system. Provides technical leadership needed to set direction and implement a world-class approach to process improvement, including selecting tools, establishing methodologies and implementing best practices. Assists with strategic planning involved with important and large-scale projects. As an individual practitioner, solves complex business and clinical problems and manages projects using advanced statistical, quality control and other process improvement tools.

 

 

Bachelor's degree required in a related field; Master's degree preferred.

 

 

Six Sigma or Lean Black Belt certification preferred.

 

 

Previous experience in a leadership or management position required. Minimum of 3 years experience in process improvement techniques (Lean, DMAIC, DFSS, SPE, DOE, business redesign, TQM) and statistical analysis using computer statistical packages. Minimum of 2 years experience leading, coaching and facilitating continuous improvement teams, or major projects following a formal management approach. Minimum of 3 years experience in developing reports, delivering presentations/briefings, and interacting with management groups.

 

 

Must have successfully improved at least three major processes in a significant and measurable way (e.g. decrease order processing time by 35%). Skilled in the use of applied inferential statistics to design and implement studies that produced insights into major operational challenges.