Manager Product Design - HCA Healthcare

Description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Manager Product Design with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Manager Product Design to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Position Summary

What makes HCA Healthcare Information Technology Group (ITG) unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed many industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to raise the bar, unlock possibilities, and care like family.

The Manager of Product Design is experienced in user experience and product design with a human-centered approach to design mobile, digital & web applications that are intuitive, innovative and one’s that people love to use. This role will oversee the workload, goals, professional development, provide direction and oversight on UX solutions, as well as inter-personal leadership of a team of dynamic UX professionals. The Manager will oversee user experience design, product design, work processes, workflow, native iOS & Android app UX/UI, UX/UI for an array of HCA Healthcare digital products.

The Manager will be responsible for planning, organizing, and assigning the work to a group of UX Product Designers. They are expected to work closely with functional leaders throughout the rest of ITG, setting technical and creative direction while leading innovation throughout. The position will require full control over staff workload, and performs goals-based performance assessments. The position also is expected to provide recommendations on merit and promotions, hiring, and cultivation of the growth of the team.

We are on a mission to change the face of the healthcare industry through value driven products. These products will create innovation to all users of healthcare across HCA’s nationwide ecosystem. To do this we are building teams that are curious and quick to adapt to new technologies.

Major Responsibilities:

• Take direction from the Sr. Director of User Experience Center of Excellence

• Leading a dynamic team of UX professionals

• Adhere to Neutron Design System while enhancing digital products

• Manage design sprints, work load and processes

• Manage peer reviews and design direction of product design work

• Excellent collaboration skills and ability to achieve through others

• Lead product design and tactical solutions by engaging with and assisting on high profile projects and products

• Be responsible for managing projects, on time and on budget

• Manage the personal development planning and execution for the team

• Strategic roadmap management for products and design/UX standards

• Ability to inspire others into action and strong organizational skills

• Evangelize the strengths and consistency of design and how it can improve end user experiences

• Strong desire to grow professionally and to help others achieve

• Excellent verbal, written and presentation skills

• Strong C-Level communication skills

• Possess strong leadership skills and high emotional quotient and interpersonal skills

• Comfortability to present to business stakeholders, field partners and colleagues

• Provide ideation and concept skills to business and team members

• Effectively manage workflow given

• Able work with a team and by themselves

• Understand assigned applications and system architecture

• Familiar with responsive, mobile, kiosk, television and other digital platforms

• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

• Performs other duties as assigned.

EDUCATION

• Bachelor's degree in human computer interaction, user experience, product design, graphic design, or associated field required

EXPERIENCE

•  7+ years of experience in user experience or design-related role(s) required

Or equivalent combination of education and/or experience

Knowledge, Skills, Abilities, Behaviors Required:

Empathetic and growth mindset with a willingness to learn new skills, technologies, and methodologies.

Leading knowledge of human-centered design and UX best-practices (e.g. user research, usability testing, moderated/unmoderated interviews, etc.).

Expert understanding and ability to use relevant design and UX tools and platforms (e.g. Figma, Sketch, Adobe CC, InVision, UserTesting, etc.).

Experienced in thoughtful conversations and stakeholder interactions in a way that drives productive user-centered solutions with UX-thinking at its core.

Expert ability and skill in executing one or many of these design practices: UX design, UI design, interaction design, visual design, and product design.

Expert ability to influence UX best practices while working closely with cross-functional, multi-disciplinary teams

Experienced in mentoring colleagues as they learn and grow in UX discipline and practice

Expert ability to present complex UX information succinctly to various audiences verbally and in writing.

Excellent problem-solving and analytical skills.

Leading ability to work both independently and on a team.

Ability to sit for long periods of time.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Manager Product Design opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.