Manager, Product Management, Authorizations Data Platform at Capital One

11 West 19th Street (22008), United States of America, New York, New YorkManager, Product Management, Authorizations Data PlatformThe Authorizations platform is responsible for millions of spend decisions for COF credit and debit cards each day
Our mission is to “unleash customer spend while making the best decision on each and every auth.” In less than one second, our platform harnesses the power of big data, sophisticated rulesets, and machine learning to achieve this goal
In doing so, we empower internal customers across fraud and credit teams to implement dynamic authorization policies that reduce fraud loss, enable higher spend, and enhance customer experience - all while appropriately managing risk. One of the greatest areas of opportunity to unlock additional value from this platform is to improve the speed and reliability by which new data can be made available for authorizations decisions
To help reach that goal, we are seeking a tech-driven, data-minded product manager
This individual will define, deliver, and own the future of our data ingestion and transformation capabilities.In this role, you’ll be expected to demonstrate proficiency in five key areas while performing your responsibilities:Human Centered You’ll develop a deep understanding of the customer journey in using the authorizations platform to execute business policy; this will span personas including product managers, engineers, business analysts, and data scientistsYou’ll define clear, actionable problem statements that are rooted in the voice of the customer and form the foundation of the roadmapYou’ll leverage customer insights to influence priorities and roadmap development while advocating for and driving alignment between stakeholders in the development of acceptance criteriaBusiness Focused You’ll leverage knowledge of how authorizations create business value in order to own and prioritize the near-term product roadmap, utilizing data effectively to define success metrics and measurable outcomesYou’ll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate teamIn addition to iteratively improving the platform, you’ll support internal customers in their everyday use of the platform to deliver initiatives that create business valueTechnology DrivenYour strong technical aptitude and understanding of big data practices will shape end-state architecture vision and help drive design decisions in partnership with engineeringYou’ll maintain a keen awareness of the Capital One enterprise data ecosystem to ensure we are following best practices and adopting enterprise tools wherever possibleYou’ll share business strategy and roadmap with tech partners to establish context while also leading and facilitating agile ceremonies alongside your tech leadYou’ll deliver value by creating reusable, extensible, and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not meeting expectationsIntegrated Problem SolvingYou’ll strive for constant clarity in ensuring the “why” and “so what” behind behind all of your team’s work aligns to the product strategyYou’ll incorporate considerations and inputs from many stakeholders, spanning business and technical domains, to inform holistic solutions and strategyTransformational Leadership You’ll develop and communicate the vision, product strategy, and roadmap for batch data capabilities in Authorizations to senior leadership and stakeholdersYou’ll develop strong partnerships with our internal customers across multiple credit and fraud teams to deliver features that maintain and improve the platformYou’ll contribute to team culture and recruiting by leading activities to attract and retain top talent across engineering and product, including mentoring and developing junior associatesBasic Qualifications:Bachelor’s Degree or military experienceAt least 3 years of product management experience or at least 3 years of experience in product design, agile delivery, business analysis, data science, or software engineering  Preferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree2+ years of experience in Agile product managementAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked
New York City: $163,300 - $186,400 for Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: New York, NY; Richmond, VA; Chicago, IL; McLean, VAType: Full time