Manager, Product Management - Enterprise Customer Entity Resolution at Capital One
Richmond, VA 23218
About the Job
Center 3 (19075), United States of America, McLean, VirginiaManager, Product Management - Enterprise Customer Entity ResolutionProduct Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for youIn this role, you will be expected to demonstrate proficiency in five key areas:Human Centered
You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage
You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needsBusiness Focused.You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One
You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategicallyTechnology Driven
You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics
You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems
You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mindIntegrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answerTransformational Leadership
You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments
You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed wayAs part of the Manager, Product Management role on the Enterprise Customer Matching team, you will:Provide entity resolution products to our internal and external customers
Recognition of unique customers from across our entire suite of financial products is critical to providing our best in class customer experiences. You will help develop products that help business leaders recognize and see the entire Capital One customer. Develop solutions using state of the art technology
You will have the opportunity to work with data scientists and engineers to develop and deploy predictive models and artificial intelligence to do customer matching and entity resolution on a massive scale. Collaborate with business leaders from across the enterprise. You will play a key role in ensuring our entity resolution and matching products meet the needs of all of our customers. We want you if you are:Intellectually Curious
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer
Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator& Influencer
You can communicate complex ideas clearly regardless of your audience
Our team knows their priorities and why they’re doing what they’re doing
You always can rally associates to work with you.Do-er
You’re biased toward action, you try things and sometimes you fail
You can get around roadblocks and stay focused on your goals
You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus
You care about growing others and bringing them together around what’s possible
You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player
You enjoy working with diverse people and driving the team toward a common goal
You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experienceAt least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree2+ years of experience in Agile product managementAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site):$163,300 - $186,400 for Manager, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: McLean, VA; Richmond, VAType: Full time
You’ll deeply immerse yourself in knowing your internal and/or external customer(s) by employing empathy and design thinking to define broad-scale solutions that provide breakthrough leverage
You’ll model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights and changing customer and business needsBusiness Focused.You’ll deeply learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value for Capital One
You’ll be promote a culture anchored in data, used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategicallyTechnology Driven
You’ll be responsible for fostering a strong agile discipline and inspiring teams to continuously improve delivery evidenced through key agility metrics
You’ll partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems
You’ll govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mindIntegrated Problem Solving
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answerTransformational Leadership
You’ll establish a long-term product portfolio strategy, informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources and overcome impediments
You’ll attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused and well-managed wayAs part of the Manager, Product Management role on the Enterprise Customer Matching team, you will:Provide entity resolution products to our internal and external customers
Recognition of unique customers from across our entire suite of financial products is critical to providing our best in class customer experiences. You will help develop products that help business leaders recognize and see the entire Capital One customer. Develop solutions using state of the art technology
You will have the opportunity to work with data scientists and engineers to develop and deploy predictive models and artificial intelligence to do customer matching and entity resolution on a massive scale. Collaborate with business leaders from across the enterprise. You will play a key role in ensuring our entity resolution and matching products meet the needs of all of our customers. We want you if you are:Intellectually Curious
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer
Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator& Influencer
You can communicate complex ideas clearly regardless of your audience
Our team knows their priorities and why they’re doing what they’re doing
You always can rally associates to work with you.Do-er
You’re biased toward action, you try things and sometimes you fail
You can get around roadblocks and stay focused on your goals
You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus
You care about growing others and bringing them together around what’s possible
You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner
You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player
You enjoy working with diverse people and driving the team toward a common goal
You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experienceAt least 3 year of product management experience or at least 3 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree2+ years of experience in Agile product managementAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site):$163,300 - $186,400 for Manager, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at
1-800-304-9102
or via email at RecruitingAccommodation@capitalone.com
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.comCapital
One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entitiesPlease note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: McLean, VA; Richmond, VAType: Full time
