Manager, Product Management - External Affairs at Capital One

Recruiting: VA - McLean, United States of America, McLean, VirginiaManager, Product Management - External AffairsProduct Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.In this role you will be working on a team that is truly changing banking for good, driving Product strategy and enablement as part of the External Affairs Enablement and Innovation (E&I) team on behalf of Capital One’s Community Impact and Investment (CII) group. This Product role is uniquely positioned to rebuild and replatform the technology and data infrastructure which enables volunteer efforts around the company, runs direct programs and makes grants, all in support of an integrated practice that supports the company's mission.In this role, you’ll be expected to demonstrate proficiency in four key areas:Human Centered You’ll lead sourcing and synthesis of customer discovery efforts to understand customer needs to drive the long term vision for your productYou’ll turn these customer insights into actionable strategies that will define the priorities for your team and rally your stakeholders to your visionBusiness Focused You’ll drive your product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to ensure that and your team will be successfulYou’ll define KPIs for your product and will be responsible for measuring and tracking to those measures, with an eye to adjusting and refining your roadmap as the data dictatesYou'll identify, prioritize and mitigate key risks to the business, balancing well managed delivery with speed to marketTechnology DrivenYou’ll have an end-to-end understanding of your product and how it fits into the larger ecosystem to be able to anticipate impacts from changes in other parts of the businessYou’ll work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the ultimately customer experience your team will deliver always looking to ensure you’re using the best tool for the jobTransformational Leadership You’ll rally your teams and senior stakeholders to your product vision and proactively leverage relationships throughout the ecosystem to align to your vision and influence prioritization across partner teamsYou’ll help attract and retain top talent to your teamYou'll effectively influence horizontally and vertically through clear and compelling communication, gaining buy-in to pursue transformational outcomesWe want you if you are:Intellectually Curious
You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer
Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience
Our team knows their priorities and why they’re doing what they’re doing
You always can rally associates to work with you.Impact-driven. You dream big
You desire to make the world a better place, and you get energy from working with others with similar passions to accomplish big, bold goals.Do-er. You’re biased toward action, you try things and sometimes you fail
You can get around roadblocks and stay focused on your goals
You’re well organized, able to multitask and able to prioritize your work.Passionate & Customer Focus
You care about growing others and bringing them together around what’s possible
You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.Team Player. You enjoy working with diverse people and driving the team toward a common goal
You have the ability to put the team before yourself and establish long-lasting relationships.Basic Qualifications:Bachelor’s Degree or military experienceAt least 3 years of experience in digital product management Preferred Qualifications:Bachelor’s Degree in Computer Science or EngineeringMBA or Master’s degree5+ years of experience in Agile product managementExperience translating business strategy and analysis into consumer facing digital productsAt this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked
New York City (Hybrid On-Site): $163,300 - $186,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: McLean, VA; New York, NY; Richmond, VAType: Full time