Manager, Product Management (Open to Remote) - First American Financial Corporation

Who We Are

Join a team that puts its People First! As a member of First American’s family of companies, Data & Analytics is a national provider of property-centric information, analytics, risk management and valuation solutions. First American maintains and curates the industry’s largest property and ownership dataset with over 7 billion document images. Our major platforms and products include: DataTree®, FraudGuard®, RegsData™, TaxSource™ and ACI®. The First American Data & Analytics division boasts more than 20 patents and remains at the forefront of innovation - leveraging technology and data to deliver best-in-class decisioning solutions. Fueled by our industry-leading data and using our technology and proprietary process, our solutions provide lenders, real estate and title companies with actionable insights - enabling them to make better, increasingly automated, decisions. With offices in all major metropolitan areas, including California and New York, DNA teams work collaboratively from across the country. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for nine consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Product Management defines, promotes and drives the strategic roadmap for current and future products. Identify potential products and emerging markets; lead market research efforts; generate product requirements; determine specifications; create product roadmap; conduct competitive assessments and product positioning; and craft marketing strategies for new product introduction. Manage entire product lifecycle from strategic planning to tactical activities. Work closely with internal and external stakeholders to gather insights, understand current business processes, challenges, and opportunities. Work with complex and strategic customers to develop and prioritize high level product requirements into FA processes and business strategies. Collaborate with technology, sales and cross functional teams to determine plans for product implementation, upgrades and deployments. Leads a team of Product Managers who define, develop, promote and communicate product strategy. Identify potential products and emerging markets; implement best practices to conduct market research, conduct competitive assessments and product positioning. Act as primary contact and product evangelist to build awareness, understanding, and user acceptance. Measure customer satisfaction.

HOW YOU'LL CONTRIBUTE

• Collaborate with customers, team members, and outside influencers to identify and drive the strategic vision and delivery of innovative new products/product lines to keep the business relevant and competitive.  Implement goals, objectives, and work standards for the department
• Determine and conduct market research to identify user need for new products
• Execute strategic plans and product roadmap by providing direction to the product development team for product evolution and priorities, ensuring that the experience gained from external market activities, usage analysis, competitive response, and market research is reflected in future product releases
• Translate product strategy into detailed requirements.  Define high level customer requirements for the entire customer experience including product features and functions, target markets, and pricing
• Develop and drive metrics to assess the success of products and features and determine necessary enhancements
• Lead and participate in strategy and planning meetings and provide advice and guidance on direction of product vision
• Plans, organizes, administers, reviews, and evaluates the activities of staff
• Directs the selection of staff and provides for their training and professional development
• Other duties as assigned

What You'll Bring

• Bachelor's degree or equivalent combination of education and experience
• Advanced degree preferred
• 5-7 years of directly related experience
• 5+ years demonstrated experience in a supervisory or management role; demonstrated success establishing, leading and maintaining effective working relationships at the Senior Management level
• Successful track record designing, developing, and executing critical complex projects in more than one area of functional expertise
• Ability to establish and maintain effective working relationships at the Senior Management level across functional groups and business units. Adeptness to change the thinking of, or gain acceptance from, others in sensitive situations, using influence and preventing damage to the relationships.
• Strong capacity to communicate the function’s vision and the department’s direction and set aligned goals. Provides resources and creates systems to measure results. Has a good understanding of competitor, financial and industry dynamics.
• High level of business acumen, strategic agility, ability to develop others, and influence change

Pay Range: $145,000 - $193,325 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location. 

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.