Manager, Product Management - MasterCard

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Manager, Product Management   Job Title: Manager, US Mid-Market Product, Go to Market Overview: We are looking for a seasoned product manager within the US Mid-Market Product Management team to play a key role in the commercialization/go-to-market execution for its products. The team’s goal is to ensure the long-term competitiveness of our products, for existing and new use cases; addressing unmet needs in the market; and to grow revenue by delivering more value to our customers. The ideal candidate will be passionate about driving product growth, highly motivated, analytical, with a commercial mindset. This person will be part of a team of product managers and drive key activities including execution of the go-to-market strategy. Role • Act as an expert, advocate, and champion for mid-market program products • Play a key role in rolling out new solutions • Analyze customer needs, anticipate future market trends, conduct competitive analysis and connect dots with Mastercard priorities • Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement • Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals • Engage with customers to capture the client feedback and identify opportunities for continuous product improvement. • Engage with our internal account, product sales, Global product & engineering teams to advance execution of the strategy • Identify opportunities to grow revenue and gain market share • Accountable for measuring and optimizing the product usage KPIs • Identify product gaps and help make build | partner | buy decisions to help support successful execution of the strategy • Serve as a subject matter expert on the products, offering support to internal and external customers with communication and training on product features and enhancements • Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions • Manage and own business case for the region All About You • Passionate about payments innovation; Strong understanding of the B2B payments landscape and ecosystem; industry knowledge/experience. • Experienced in customer-facing roles – driving critical business discussions, deepening engagement, and demonstrating empathy to understand customer pain points. • Demonstrate strong product commercialization experience showcasing excellent business acumen • Role requires agility and a sense of urgency as well as strategic, results-driven, innovative and long-term thinking. • Experienced in driving end to end execution of initiatives – particularly in a cross-functional environment, managing and prioritizing competing initiatives. • Strong problem-solving skills with an ability to identify key issues/tradeoffs, structure analysis, and provide recommendations effectively • Strong presentation skills, and assists with creating presentations, proposals and internal business case development • Strong communication & influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas. • Participates in project and team meetings, business forecasting and strategic planning activities • Demonstrated ability to work independently and with minimal day-to-day supervision. • Bachelor’s degree, MBA preferred Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines. In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more. Pay Ranges Purchase, New York: $137,000 - $218,000 USD Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.