Manager, Product Manager - Retail Bank - Capital One
Philadelphia, PA 19019
About the Job
802 Delaware Avenue (18052), United States of America, Wilmington, DelawareManager, Product Manager - Retail BankAt Capital One, we believe great products begin with a deep understanding of our customers
From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head
As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build, and test our way to truly enabling financial experiences
We’ve challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money.Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking “why” until you hit the root? It’s common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you’re nodding your head, then we want you!Seeking a motivated, forward-thinking Product Manager to drive our document modernization journey. In this role, you'll work cross-functionally to streamline how Capital One gets essential documents into the hands of our customers
Working side-by-side with passionate tech team, you'll propel innovative solutions that make a lasting impact. If you get excited about using technology to inspire pragmatic problem-solving, we want you on our team!On any given day in the Bank you’ll be:Empowered
Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and digital-human interactionsLearning constantly
Work deeply with customers, associates, designers, technologists, and data scientists to build cutting edge solutionsInnovating relentlessly
Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically betterSharing openly
Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even betterConnecting creatively
Jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow greaseSucceeding strategically
Solving the right problem and holding on the wrong one.Here is what you will bring to the table:Curious
You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.Do-er
You have a bias toward action, you try things, and sometimes you fail
You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos that led to better decisions.Passionate
You care about growing others and bringing them together around what’s possible
You’ve started meetup groups or taught General Assembly courses because you love enabling others.Communicator
You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing
Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop.Wrangler
You’ve gotten back-end engineers to play nice with iOS developers, you can inspire an ETL developer to write creatively about their latest pipeline.Fearless
Big, undefined problems don't frighten you
You can work at a tiny crack until you've broken open the whole nut
You are comfortable saying no.Here is what we will bring to the table:Competitive salary and equity (including a robust 401(k) plan)Excellent medical and dental insurance (and other health benefits)Superstar product, design, data, and engineering leaders [Paypal, Google, Gilt, Yodle, AOL, Adaptive Path]Top class engineering teams that you will lead and build product alongsideContinuous learning budgetHighly supportive and “bought in” leadership environmentBasic Qualifications:At least 3 years of experience working with cross-functional teams to deliver consumer experiences.At least 3 years of experience working on the core product platforms that power digital experiencesAt least 3 years of digital industry experience for consumersBachelor’s Degree or military experiencePreferred Qualifications:At least 3 years of experience with web and client-side mobile platformsAt least 2 years of experience as a Product Owner in an Agile development processMBA or Master’s degreeThe minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site):$163,300 - $186,400 for Manager, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: Wilmington, DE; Philadelphia, PA; McLean, VA; New York, NYType: Full time
From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head
As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build, and test our way to truly enabling financial experiences
We’ve challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money.Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking “why” until you hit the root? It’s common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you’re nodding your head, then we want you!Seeking a motivated, forward-thinking Product Manager to drive our document modernization journey. In this role, you'll work cross-functionally to streamline how Capital One gets essential documents into the hands of our customers
Working side-by-side with passionate tech team, you'll propel innovative solutions that make a lasting impact. If you get excited about using technology to inspire pragmatic problem-solving, we want you on our team!On any given day in the Bank you’ll be:Empowered
Part of a team driving the bank’s omni-channel servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and digital-human interactionsLearning constantly
Work deeply with customers, associates, designers, technologists, and data scientists to build cutting edge solutionsInnovating relentlessly
Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically betterSharing openly
Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software can do to make them even betterConnecting creatively
Jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products, and just plain elbow greaseSucceeding strategically
Solving the right problem and holding on the wrong one.Here is what you will bring to the table:Curious
You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer.Do-er
You have a bias toward action, you try things, and sometimes you fail
You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos that led to better decisions.Passionate
You care about growing others and bringing them together around what’s possible
You’ve started meetup groups or taught General Assembly courses because you love enabling others.Communicator
You can communicate complex ideas clearly, your team knows their priorities and why they’re doing what they’re doing
Maybe you’re an introvert, or maybe you’re an extrovert, but nobody accuses you of keeping them out of the loop.Wrangler
You’ve gotten back-end engineers to play nice with iOS developers, you can inspire an ETL developer to write creatively about their latest pipeline.Fearless
Big, undefined problems don't frighten you
You can work at a tiny crack until you've broken open the whole nut
You are comfortable saying no.Here is what we will bring to the table:Competitive salary and equity (including a robust 401(k) plan)Excellent medical and dental insurance (and other health benefits)Superstar product, design, data, and engineering leaders [Paypal, Google, Gilt, Yodle, AOL, Adaptive Path]Top class engineering teams that you will lead and build product alongsideContinuous learning budgetHighly supportive and “bought in” leadership environmentBasic Qualifications:At least 3 years of experience working with cross-functional teams to deliver consumer experiences.At least 3 years of experience working on the core product platforms that power digital experiencesAt least 3 years of digital industry experience for consumersBachelor’s Degree or military experiencePreferred Qualifications:At least 3 years of experience with web and client-side mobile platformsAt least 2 years of experience as a Product Owner in an Agile development processMBA or Master’s degreeThe minimum and maximum full-time annual salaries for this role are listed below, by location
Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting
Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site):$163,300 - $186,400 for Manager, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Incentives could be discretionary or non discretionary depending on the plan.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Learn more at the Capital One Careers website
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.This role is expected to accept applications for a minimum of 5 business days.No agencies please
Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace
All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law
Capital One promotes a drug-free workplace
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at
1-800-304-9102
or via email at RecruitingAccommodation@capitalone.com
All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to
Careers@capitalone.comCapital
One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entitiesPlease note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp
(COPSSC).SummaryLocation: Wilmington, DE; Philadelphia, PA; McLean, VA; New York, NYType: Full time
Source : Capital One