Manager, Product Sales Support - Gildan Activewear Inc

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with our 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com. 

Manages the development of design blocks for the Global Lifestyle brands.

The role

• Serves as liaison between customer and Central American development teams.  Manages communications to ensure effective process flow, consistent timeliness, and alignment of goals.
• Acts as company's subject matter expert regarding customer policies, organizational structure, KPI's, terminologies, performance standards, testing requirements, cost history, margin analysis, seasonal development calendars, project management calendars, customer PLM systems, fabric data worksheets, sample headers, lab dip submits, etc. in order to effectively manage, drive and communicate business development initiatives.
• Collaborates with multiple departments to address business short and long-term issues and needs.  Creates and/or utilizes tools to effectively share information.
• Partners with Product Development and Sales management and other internal support groups to align business needs, determine feasibility of new development requests, discuss account status, approve action items, etc.
• Leads regular and routine communication efforts with appropriate parties to discuss open issues, status updates, concerns, etc. as needed.  Responsible for development and problem resolution activities between customer and company.
• Provides customers with insight into the development process and offers creative solutions to convey proactive initiatives regarding timelines and goals.
• Organizes and leads initiatives required to engage stakeholders in the development of costs new fabrics, colors, and silhouettes.  Provides critical data needed to plan for new product introductions.
• Collects feedback and questions from stakeholders on seasonal calendars, clarifies customer requirements, provides status update summaries, resolves pending issues, sets action items, and ensures effective communication and clear direction to all parties.
• Oversees account costing and indicative costing exercises and margin analysis for the Global Lifestyle Brand (GLB) accounts.
• Interacts with people at all levels of the organization and provides reports and product details as needed.
• Oversees forecasting for sustainable cotton consumption credits.
• Maintains accurate information in SharePoint system for style tracking.
• Develops and maintains a product development file system and library.
• Uses seasonal item set-up records for new product launches.
• Assists with the development of presentations and reports.
• Performs other duties as assigned to meet business needs

The requirement

• University Degree and 10 years+ of experience 
• Knitwear product development and manufacturing experience required.
•  Experience in cut-and-sew activewear preferred
• Knowledge of activewear manufacturing and construction required
• Must be proficient with reading and understanding product and fabric cost sheets
• Basic understanding of knitting and finishing equipment required
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook)
•  Advanced knowledge in customer's computer systems including PLM and digital manuals
• Able to work in both office and manufacturing environments
• Able to work with cross functional areas and establish communication networks to propel projects
• Experience with SharePoint a plus
• Attention to detail of individual projects within a program objective
• Ability to manage multiple projects simultaneously and meet deadlines
• Strong organization, follow-up, and priority management skill
• Schedule flexibility and calmness during changing priorities in a fast-paced environment

• Join a publicly traded company dual-listed on NYSE and TSX with great potential
• Be part of a workplace where meaningful connections and teamwork are celebrated
• From local to international, be ready to work alongside a diverse group of colleagues
• Benefit from mentorship and continuous development opportunities
• Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.

#FindYourFit at Gildan and tailor the future of your own career.