In 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities. 

CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.  

While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more! 

JOB SUMMARY

This job is responsible for planning, managing and evaluating the daily operations of the Virginia Mason Franciscan Health (VMFH) Psychiatric Assessment Team which is responsible for all aspects of patient care regarding clinical and legal parameters/processes of patients on Single Bed Certification (SBC). Work focuses on legal and clinical compliance with all requirements of the SBC agreement and on ensuring the provision of safe, timely and appropriate patient care. An incumbent applies considerable knowledge of behavioral health patient needs and demands in operationalizing daily safety management and providing an excellent quality of care across multiple VMFH hospitals. 

Work includes: 1) developing/administering a consistent approach to clinical management based on established principles and cost effective best practices; 2) addressing challenges with sustained quality of care given the increasing volume of complex mental health patient caseloads of detained patients; 3) ensuring that overall goals relating to productivity, quality of care, patient satisfaction and/or growth in market share are achieved; 4) developing/implementing/monitoring clinical quality improvement initiatives to enhance/streamline current procedures/processes and to ensure programs/services meet all relevant standards; 5) performing ongoing performance improvement activities (e.g. chart review, rounding, service recovery, identifying/responding to negative quality trends, ensuring survey readiness); 6) ensuring that staff training is provided in emergent situations with comprehensive biopsychosocial assessment; and 7) auditing daily operations with effective crisis intervention, medication management/treatment plans and consideration of environmental influences in treatment and follow-up care.  An incumbent has a matrixed relationship with the Region SVP-Chief Nursing Officer relating to standards of clinical practice.

Work also includes developing/implementing standards/procedures to ensure regulatory compliance and standard of care, consolidating/standardizing clinical workflow/practices across the enterprise and promoting/facilitating organization-wide adoption of technology which provides real-time access to data elements relating to patient care and supports/enhances the care process while improving upon efficiency and effectiveness. 

Work requires considerable knowledge of behavioral health legal concepts and professional standards/regulatory requirements, a high degree of clinical professionalism and the ability to work effectively with a variety of internal/external committees/work groups and interdisciplinary teams to represent program interests, promote organizational objectives and ensure compliance with standards of patient care/practice, patient civil rights and liberties, safety/risk management guidelines and applicable legal/regulatory requirements. 

ESSENTIAL JOB FUNCTIONS:

Operations Accountability

Staff Management and Development

Regulatory Compliance

Performance/Quality Improvement

Maintains knowledge of current developments in the behavioral health field and federal/state/local rules and regulations impacting program development/operation.

Performs related duties as required. 

MINIMUM JOB QUALIFICATIONS:

Education/Work Experience Requirements

Bachelor’s degree in healthcare administration, nursing, social work, behavioral health, psychology or related discipline, graduation from an accredited school of nursing, and six years of progressively responsible related work experience that would demonstrate attainment of the requisite job knowledge/abilities, including three years in healthcare management. 

Work experience in Behavioral/Mental Health management in a hospital setting is preferred.

Licensure/Certification

• Current licensure as a Registered Nurse by the Washington State Board of Nursing. 
• Psychiatric-Mental Health Nursing Certification is preferred.