Manager, Quality Assurance - The J.M. Smucker Company
Orrville, OH
About the Job
Your Opportunity as the Manager, Quality Assurance
This position is responsible for managing and implementing packaging supplier compliance. The scope of the position involves assurance that all new and existing packaging suppliers are in compliance with all Food Safety, Regulatory and Quality standards at JMS owned and JMS co-packer facilities. This role will assist with driving down non-conforming packaging materials in support of packing material reliability improvements. This is a new focus area and will help define process and workflows with each business unit. Role will require ability to work on big picture strategy as well as be detail oriented and in the weeds of projects. The candidate will need to be flexible and adjust to the appropriate level of detail needed for each situation/project.
Location: Orrville, Corporate Offices
Work Arrangements: Hybrid, 30% in office expectations (Tuesday, Wednesday, Thursday during "core weeks")
In this role you will:
Packaging Supplier Quality Management
Conduct and facilitate root cause analysis and process improvement through cross-functional work with procurement, Plant TSO (Technical Service Organization) teams, Packaging R&D and our packaging suppliers to drive down occurrences of non-conforming packaging materials to facilitate continuous improvement
Support development of test (CQV) plans for packaging changes, improvement, supply assurance, and cost savings projects
Approve new and manage existing packaging material suppliers to ensure compliance with food safety and quality requirements
Conduct on-site audits of new and existing packaging suppliers. This could be for assessing Food Safety and Quality requirements or to support suppliers with identification and correction of facility non-conformances
Follow, maintain, and improve standard food safety and quality management procedures for packaging supplier and packaging material processes (Quality Documentation - Qdocs)
Maintain packaging supplier documentation in TraceGains and assist plants in monitoring product compliance to Smucker Packaging Specifications in Prodika
Work collaboratively with internal partners in Procurement, Co-Pack Operations, Operations, Plant TSO teams, Packaging R&D and external partners at suppliers and co-Packers
Packaging Material Quality Management at Contract Manufacturers
Provide support for Co-pack QA team for packaging projects at co-manufacturers
Provide root cause and continuous improvement support with Co-Pack QA team when issues arise at co-packers when we guide packaging requirements for co-packers
Support miscellaneous Quality projects and initiatives needed
The Right Role for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's of Science degree
5 years of CPG or Pharmaceutical packaging experience in a manufacturing environment
Packaging experience is required - Operational packaging or R&D/Technical Services packaging
Solid working knowledge of quality assurance, food manufacturing, packaging, processing and distribution
Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
Proven capabilities in project management
Self-starter; take charge, positive & proactive attitude, easily understands & follow directions
Ability to lead several projects altogether and concurrently
Detail & process oriented with strong problem resolution abilities
Strong computer skills (Excel, Word, PowerPoint, Specification management system like Prodika,
This position is responsible for managing and implementing packaging supplier compliance. The scope of the position involves assurance that all new and existing packaging suppliers are in compliance with all Food Safety, Regulatory and Quality standards at JMS owned and JMS co-packer facilities. This role will assist with driving down non-conforming packaging materials in support of packing material reliability improvements. This is a new focus area and will help define process and workflows with each business unit. Role will require ability to work on big picture strategy as well as be detail oriented and in the weeds of projects. The candidate will need to be flexible and adjust to the appropriate level of detail needed for each situation/project.
Location: Orrville, Corporate Offices
Work Arrangements: Hybrid, 30% in office expectations (Tuesday, Wednesday, Thursday during "core weeks")
In this role you will:
Packaging Supplier Quality Management
Conduct and facilitate root cause analysis and process improvement through cross-functional work with procurement, Plant TSO (Technical Service Organization) teams, Packaging R&D and our packaging suppliers to drive down occurrences of non-conforming packaging materials to facilitate continuous improvement
Support development of test (CQV) plans for packaging changes, improvement, supply assurance, and cost savings projects
Approve new and manage existing packaging material suppliers to ensure compliance with food safety and quality requirements
Conduct on-site audits of new and existing packaging suppliers. This could be for assessing Food Safety and Quality requirements or to support suppliers with identification and correction of facility non-conformances
Follow, maintain, and improve standard food safety and quality management procedures for packaging supplier and packaging material processes (Quality Documentation - Qdocs)
Maintain packaging supplier documentation in TraceGains and assist plants in monitoring product compliance to Smucker Packaging Specifications in Prodika
Work collaboratively with internal partners in Procurement, Co-Pack Operations, Operations, Plant TSO teams, Packaging R&D and external partners at suppliers and co-Packers
Packaging Material Quality Management at Contract Manufacturers
Provide support for Co-pack QA team for packaging projects at co-manufacturers
Provide root cause and continuous improvement support with Co-Pack QA team when issues arise at co-packers when we guide packaging requirements for co-packers
Support miscellaneous Quality projects and initiatives needed
The Right Role for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's of Science degree
5 years of CPG or Pharmaceutical packaging experience in a manufacturing environment
Packaging experience is required - Operational packaging or R&D/Technical Services packaging
Solid working knowledge of quality assurance, food manufacturing, packaging, processing and distribution
Strong ability to work in cross-functional & team-oriented environment with multiple disciplines
Proven capabilities in project management
Self-starter; take charge, positive & proactive attitude, easily understands & follow directions
Ability to lead several projects altogether and concurrently
Detail & process oriented with strong problem resolution abilities
Strong computer skills (Excel, Word, PowerPoint, Specification management system like Prodika,
Source : The J.M. Smucker Company