Manager, Quality - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Quality Manager at RXO, you will oversee quality and maintenance for the site, ensuring that processes needed for the Quality Management System (QMS) are established, implemented, and maintained. You’ll report on the performance of the QMS, recommend improvements, promote awareness of customer requirements throughout the organization, resolve matters pertaining to quality and maintain superior levels of product/service conformity. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

What your day-to-day will look like:

• Asist to create, implement and execute policies and procedures, meeting the requirements of the ISO9001 and other quality standards
• Collaborate with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)
• Cultivate productive relationships with customer representatives and manage Corrective Action Requests (CAR)
• Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions

• Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements
• Coordinate staff training, ensuring maximum productivity and adherence to regulatory guidelines; ensure that facility/department training status and setup is reviewed at the required frequency, and the training requirements are met in a timely manner
• Schedule, review and follow-up on work instructions with supervisors by designated areas of responsibility
• Coordinate activities for team members, ensuring effective use of productive working hours
• Support plant operations in identifying Lean process improvement opportunities

• Direct and prioritize the activities of the site maintenance technician
• Establish KPI’s in all levels of organization and post them with their respective teams.
• Help the different managers and supervisors to monitor the financial sustainability of their operation.

What you’ll need to excel:

At a minimum, you’ll need:

• 4 years of experience in quality and inventory in a distribution or warehousing environment
• Experience in an ISO environment
• Supervisory experience
• Experience with Microsoft Office, including intermediate to advanced Excel skills

It’d be great if you also have:

• Bachelor's degree or equivalent related work or military experience
• Availability to travel up to 25% of the time
• Experience with warehouse management and inventory management software
• Strong time management skills and ability to work well under pressure
• Excellent verbal and written communication skills

• Self-motivation with excellent analytical and math skills

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .