Manager, Retail Customer Logistics (Target) - Johnson & Johnson Consumer Inc.

Kenvue is currently recruiting for:

Manager, Customer Logistics

This position reports into Senior Manager, Customer Logistics and is based at our Minneapolis Office.

Who We Are

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love. Science is our passion; care is our talent. Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers. With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours. For more information, click here .

Role reports to: Senior Manager, Customer Logistics

Location: Minneapolis, MN

Travel %: 10%

What You Will Do

The Manager Customer Logistics is responsible for direct supervision and leadership for a diverse team of Senior Analysts and Analysts with responsibility for Collaborative Forecasting Planning and Replenishment (CPFR) activities with our customers as well as the development and implementation of Account Specific Joint Business Plans with their Customers. The qualified candidate will collaborate with internal Supply Chain operations partners to improve logistics and ordering efficiencies and drive on time in full delivery and RIS improvements.

The Manager will have end-to-end accountability through either direct or indirect ownership across multiple franchises. They will support all sales efforts to drive collaborative topline and forecast attainment. They will achieve customer penetration and relationship building across various levels of management and in the functional areas of replenishment, merchandising, logistics, accounts payable, EDI, and sales to develop customer specific improvement strategies and tactics.

This individual must have strong analytical skills with the ability to breakdown data for delivery to various audiences, including Senior Management. This individual must have leadership skills and provide solid business recommendations. This candidate should be a driven leader with excellent communication skills, organizational skills and possess the ability to influence and constructively challenge cross-functional project teams and business partners to achieve project goals. The candidate will have a proven success in developing, implementing and managing internal and external partnerships. They will have strong collaboration/relationship management skills and must be able to work effectively in a highly cross-functional organization, as well as work independently with little direct supervision.

Key Responsibilities

• End-to-end logistics activities across the customer base, including functional responsibilities such as CPFR, Order Management and Customer Logistics with indirect matrix responsibility to the revenue center of excellence.

• Study & measure Deliver processes & performance; drive alignment to enhance & harmonize at both the tactical & strategic levels. Develop strategic plans to drive ongoing improvements in service, supply, delivery, and efficiency, as well as creative & innovative uses of process and technology.

• Key Performance Indicators for this role include improved service (RIS, OTA, OOS, FR and OTIF-D), efficient ordering (Order Blocks/Touches), inventory optimization (DOS), and improved logistics efficiencies (Cost to Deliver). Secondary indicators will be Deliver Enabled Value and overall customer P&L influence.

• Be a driven leader with strong communications and analytical skills, with the ability to breakdown data for delivery to various audiences and possess the ability to influence and constructively challenge cross-functional project teams and business partners.

• Develop, implement, and manage internal and external partnerships. Required to work within a matrix structure to influence their indirect responsibilities across planning, distribution, transportation, trade customization and sales.

• Drive robustness of customer relationship and penetration strategy. Spearhead collaborative efforts to optimize efficiencies as well as to ensure our end customer is enabled to purchase our product every day, nurturing strong and productive relationships at various levels at retail customers.

• Develop, mature, and implement data and analytics tools to manage the business more efficiently and effectively. Partner with broader Digital organization(s) to identify and drive automation opportunities to simplify, standardize and scale.

What We Are Looking For

Required Qualifications

• BA/BS Degree

• Minimum of eight (8) years of relevant work experience

• Experience working on cross-functional & remote teams

• Experience in customer facing roles

• End to End Supply Chain experience and/or Commercial Customer Experience

• Proficiency with Data & Analytics, specifically visualization tools such as Power BI

• Proficiency with MS Office Suite, specifically with MS Excel and MS PowerPoint

• The ability to travel up to 10%

Desired Qualifications

• Advanced degree or focused degree in Supply Chain Management, Business or related fields

• Experience with Fast-Moving Consumer Goods Supply Chain, particularly in a leadership capacity

• Experience with Six Sigma/Process Tools, Training or Certification

What's In It For You

• Competitive Benefit Package

• Paid Company Holidays, Paid Vacation, Volunteer Time, Summer Fridays & More!

• Learning & Development Opportunities

• Employee Resource Groups

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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