Manager, Sales Development - Modernizing Medicine Inc

We are united in our mission to make a positive impact on healthcare. Join Us! 

• South Florida Business Journal, Best Places to Work 2024
• Inc. 5000 Fastest-Growing Private Companies in America 2024
• 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
• 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
• 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.

ModMed is hiring a driven Manager, Sales Development to lead and develop our team of Sales Development Representatives (SDR) through daily coaching and development. Our SDRs are at the forefront of driving sales for our Electronic Medical Assistant® (EMA™), Practice Management, Analytics, and Telehealth™ solutions through sales and marketing initiatives. In this role, you will inspire and motivate the sales team to meet and exceed expectations that get results. This is an exciting opportunity to lead and develop a team of SDRs within a fast-paced Healthcare IT company that is truly Modernizing Medicine!

The Role:

• Refine and evolve a scalable, measurable and predictable process for developing and growing the SDR process while improving efficiency and keeping the team energized and motivated
• Lead and train the Sales Development team to drive qualified opportunities to align and support the sales organization
• Coach SDRs through call shadowing, role play and performance reporting and provide weekly feedback on performance indicators on weekly one-on-ones
• Work closely with Marketing and Sales Operations to ensure alignment on your team’s strategy and execution including targeted campaigns and prospecting tools
• Monitor and interpret data of inbound or outbound activities, such as call and email volume and key performance metrics linked to lead generation
• Work in collaboration with Content and Product Marketing to develop effective messaging for outbound communications to your assigned accounts
• Additional duties as assigned

Skills & Requirements:

• Ability to work within our Boca Raton, FL headquarters (hybrid) required
• Bachelors degree preferred
• 2+ years experience managing Sales Development Representatives (or similar role), preferably at a SaaS-based company
• Strong track record of successfully coaching, mentoring and motivating a team to meet key performance metrics
• Experience working with a CRM (SalesForce preferred) as well other sales enablement tools such as Outreach, SalesLoft, Chili Piper and Gong.io
• Previous success conducting thorough interviews and hiring and developing top talent
• Experience with building outbound phone/email campaigns
• Ability to communicate concepts to non-technical end users
• Strong problem-solving and troubleshooting skills
• Ability to thrive in a fast paced, ever changing environment with a positive outlook
• A demonstrated commitment to teamwork
• Resourcefulness and organizational skills
• Healthcare software sales experience a plus
• Strong interest in healthcare technology sales

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ModMed Benefits Highlight:

At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k):  ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.