Manager, Sales Enablement Onboarding - Rippling
San Francisco, CA 94104
About the Job
We're looking for a Manager to lead our Onboarding sales enablement team consisting of AE, AM, Product AE and SDR Onboarding. This enablement team will be responsible for ensuring that 1) we effectively onboard hundreds of quota carriers and SDRs, 2) sellers can easily navigate our CMS' and access the right content in a just in time fashion, 3) we prepare internal promotions for new roles via our internal mobility program SDR to CRO, and 4) we regularly analyze and report on new hire data to inform decision making.
This role will collaborate with product, marketing, and sales leaders to: a) create and evolve role specific learning paths, b) refine content strategies to ensure internal and customer facing content is always up to date and discoverable, and c) refine and accelerate our internal talent development programs. Primary KPIs that this role will be responsible for are: new hire ramp times and participation rates, new hire attrition, internal promotion rates, and content usage and attribution.
You'll love this role if you're excited by the challenge of developing the onboarding and content processes for hundreds of sales people to effectively sell dozens of products, and making a significant impact on revenue.
What you will do
Manage a team of 4 enablement PMs
Own onboarding programs for hundreds of new revenue hires across dozens of different roles with a specific focus on driving attainment of ramp targets
Play a key role in defining and codifying our go-forward sales methodology and how it is taught in new hire bootcamp
Own regular reporting on the state and effectiveness of our new hire programs with an eye towards continuous improvement
Own the administration of our internal mobility program - SDR to CRO
Own the administration and governance of our 2 content management systems - Confluence and Highspot - and ensure rep facing content remains relevant, up to date and discoverable
Build dashboards, reports and presentations that analyze sales and enablement data to inform decision making and report to the business on the status of our programs
Coach and develop a team of high performers
Get your hands dirty and jump in to assist in our highest visibility, thorniest projects to ensure proper execution
What you will need
5+ years of relevant experience in Sales or Sales Enablement, preferably with experience in B2B SaaS and HR
2+ years of experience managing teams
Sales enablement – you are an expert at identifying what a sales force needs to learn and the best way to deliver that information to them.
Sales Methodology - deep familiarly with core solution and value selling methodologies such as SPIN, Command of the Message, Sandler, etc.
Enablement program design - you've built thoughtful, elegant programs that have served hundreds of sellers to overachieve their targets
Analytical - you relish the opportunity to dig into the data and draw insights that help move the business forward. Pivot tables, VLOOKUP and SFDC dashboards are your friends.
Process design – when something isn't working, you're the person developing a lightweight process improvement that'll tackle the root problem
Clear communicator – you can summarize information to inform stakeholders or define training objectives without bringing your audience deep into the weeds with you
Self-starter - you have a bias towards action and are able to manage multiple, competing priorities in a fast-paced environment.
Collaborator - you're a team player who thinks big, is hands-on, organized, and solves problems.
Organized – you have high attention to detail and are disciplined about keeping your stakeholders informed on a regular basis
If you don't necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
The pay range for this role is:
114,000 - 199,500 USD per year(US Tier 1)
102,600 - 179,550 USD per year(US Tier 2)
96,900 - 169,575 USD per year(US Tier 3)
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