Manager, Sales Process - Power Systems - Henderson, NV at Empire Southwest
Henderson, NV
About the Job
Join our group of passionate team players, committed to providing the best level of service for our clients in a rewarding environment.
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:
• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More
JOB DETAILS:
Shift 1st/Day Shift
Location In-Shop
Schedule Schedule to be provided by leader.
Salary Range $67,028.00 - $114,148.00 Annually
JOB SUMMARY:
Consistently manage sales processes from procurement to retail sale. Effectively manage in ambiguous settings; build both internal and customer relationships; report regularly to senior management financial results, develop and maintain a system of communicating key performance indicators, weekly billing progress, and inventory management. Manage assigned equipment for customer consignment / rent / lease on all product families. Manage the websites for inventory management. Review and provide continuous improvements to the sales department processes and systems. Support and train all sales personnel including Account Managers and PSSR's on all sales applications used in the sales processes.
ESSENTIAL FUNCTIONS:
• Manage inventory including inventory procurement, inventory control and accuracy of inventory in Equipment Management System.
• Manage sales process including shipping and receiving, new equipment and rental inventory sales, invoicing, tax documentation and licensing.
• Support and train users in DBS-EMS, Account Link, Inventory Fast Facts, SIA and other corporate web based applications.
• Communicate with internal departments and authorize repairs, control repair costs, review work orders for the Sales Department for new, rental / lease and used equipment.
• Accountable to monitor and verify gross profits, compile and submit commission data.
• Mentor Inventory and Administration Support Staff.
• Review and provide continuous improvements to the Sales Department processes and systems.
• Liaison between departments such as Service, Accounting, Warranty, IS and Parts.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
ADDITIONAL RESPONSIBILITIES:
• Review expense on equipment with repair percentages above present company goal, as selected by Sales Management.
• Review open service work orders for assigned products.
• Assist managers in reconciliation of equipment history to determine profitability.
• Serve as a notary for division legal documents for managers and customers.
• Work within and promote corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
• Must have 5-10 years prior or current employment at a retail dealership or experience.
• Must have supervisory or management experience.
• Must have interpersonal skills to effectively assist people and maintain positive, professional customer relationships.
• Must have math skills sufficient for calculating costs and percentages.
• Knowledge in equipment sales accounting practices.
• Ability to work cooperatively and communicate effectively between all Empire departments such as Marketing, Parts and Service with some working knowledge of the before mentioned departments and the processes that integrate our departments.
• Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
• Proof of high school diploma or General Education Degree (GED).
• College degree preferred.
• 1-3 years of supervisory experience.
• 3-5 years related experience in DBS.
• Must be able to speak, read and write Spanish for bilingual communication.
• Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:
Know Your Rights” Poster.
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment
WHO WE ARE:
Founded in 1950, Empire Cat is a world-renowned Caterpillar dealer and a top private company in Arizona. We are a third-generation family-owned company with over 3,700 employees across 30+ locations throughout Arizona, Nevada and portions of Eastern California. We are a diverse group of people, but we all share an inspiring vision to BE THE BEST. That vision is achieved by our individual commitments to work hard and live our core values every day.
WHAT WE OFFER:
• Competitive Pay
• Vacation & Sick Leave
• Medical/Dental/Vision
• 401(k)
• Tool Discounts/Tool Insurance
• Technical Training & Professional Development Classes
• And More
JOB DETAILS:
Shift 1st/Day Shift
Location In-Shop
Schedule Schedule to be provided by leader.
Salary Range $67,028.00 - $114,148.00 Annually
JOB SUMMARY:
Consistently manage sales processes from procurement to retail sale. Effectively manage in ambiguous settings; build both internal and customer relationships; report regularly to senior management financial results, develop and maintain a system of communicating key performance indicators, weekly billing progress, and inventory management. Manage assigned equipment for customer consignment / rent / lease on all product families. Manage the websites for inventory management. Review and provide continuous improvements to the sales department processes and systems. Support and train all sales personnel including Account Managers and PSSR's on all sales applications used in the sales processes.
ESSENTIAL FUNCTIONS:
• Manage inventory including inventory procurement, inventory control and accuracy of inventory in Equipment Management System.
• Manage sales process including shipping and receiving, new equipment and rental inventory sales, invoicing, tax documentation and licensing.
• Support and train users in DBS-EMS, Account Link, Inventory Fast Facts, SIA and other corporate web based applications.
• Communicate with internal departments and authorize repairs, control repair costs, review work orders for the Sales Department for new, rental / lease and used equipment.
• Accountable to monitor and verify gross profits, compile and submit commission data.
• Mentor Inventory and Administration Support Staff.
• Review and provide continuous improvements to the Sales Department processes and systems.
• Liaison between departments such as Service, Accounting, Warranty, IS and Parts.
• Create an environment of ownership and personal accountability where each person is responsible and accountable for their performance.
• Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards.
ADDITIONAL RESPONSIBILITIES:
• Review expense on equipment with repair percentages above present company goal, as selected by Sales Management.
• Review open service work orders for assigned products.
• Assist managers in reconciliation of equipment history to determine profitability.
• Serve as a notary for division legal documents for managers and customers.
• Work within and promote corporate values.
KNOWLEDGE SKILLS AND ABILITIES:
• Must have 5-10 years prior or current employment at a retail dealership or experience.
• Must have supervisory or management experience.
• Must have interpersonal skills to effectively assist people and maintain positive, professional customer relationships.
• Must have math skills sufficient for calculating costs and percentages.
• Knowledge in equipment sales accounting practices.
• Ability to work cooperatively and communicate effectively between all Empire departments such as Marketing, Parts and Service with some working knowledge of the before mentioned departments and the processes that integrate our departments.
• Ability to maintain consistent attendance.
EDUCATION AND EXPERIENCE:
• Proof of high school diploma or General Education Degree (GED).
• College degree preferred.
• 1-3 years of supervisory experience.
• 3-5 years related experience in DBS.
• Must be able to speak, read and write Spanish for bilingual communication.
• Must be able to communicate (speak, read, comprehend, write) in English.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
• The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
• The employee is occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
• The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually office moderate.
DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here:
Know Your Rights” Poster.
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.
Empire Southwest is an EEO/Affirmative Action Employer
Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment