Manager/Senior Manager, National Accounts - Dermalogica LLC

Who We Are

Dermalogica stands tall as a beacon in the professional skincare realm, winning the trust of skin therapists across the globe. As a shining gem in the crown of the Unilever Prestige family, our commitment is to redefine industry standards with revolutionary skincare innovations. Dermalogica has been at the forefront of the skincare industry for over three decades. Bolstered by our International Dermal Institute – the apex of post-graduate skin and body therapy training – we are on an exhilarating journey of growth.

Summary

The position is based out of the global headquarters in Carson, CA, or alternatively in close proximity to the Hand & Stone corporate office for the exceptional candidate. The successful candidate will direct, manage, and drive activities for assigned national and regional account(s), consistent with Dermalogica and The International Dermal Institute (IDI) business philosophy and values. Manages aspects of strategic planning and tactical relationships within assigned National Account(s). Achieves sales goals and program execution by working effectively with management, marketing, finance, operations, customer service, and education resources. Coordinates activities to ensure achievement of revenue budgets.

Essential Duties and Responsibilities

• Achieves National Account sales targets and profitability goals
• Create business strategies and action plans
• Identify opportunities and challenges to create strategies to maximize sell in, sell through, profit, revenue, and market share
• Identify, develop, and negotiate new opportunities
• Develop and execute quarterly and annual business plans in partnership with assigned accounts
• Develop and negotiate terms and conditions to effectively manage overall profitability at each assigned account
• Ensure that assigned accounts adhere to contract guidelines
• Regularly assess performance against goals. Communicate and update US Senior Director of National PST Accounts and GM with strategic account information and initiatives as required
• Provide thorough data analysis and customer recaps for all meetings
• Assume the lead role in the preparation and delivery of customer presentations
• Meet with accounts to maintain relationships, planning and building business growth. Enhance existing and establish new business relationships throughout account organizations
• Analyze and understand industry market trends, competition, products, packaging, and pricing that may impact sales efforts and communicate this information to sales management and other departments as necessary
• Regular assessment of current state of account; inventory management; competition within the target; key decision makers; issues/pain points within the account and within the customer’s marketplace; potential solutions and products; opportunity for new product and service offerings; and action plan to optimize potential throughout the assigned accounts
• Disseminate reports to measure account performance, identifying, formulating, and implementing strategies to maximize sales opportunities to increase profitable sales performance
• Communicate effectively throughout the organization
• Conduct monthly business reviews
• Achieve sell-in goals for respective accounts.
• Effectively manage marketing and promotional budgets to achieve targets.
• Implement and execute effective events, monthly, quarterly, and annually; seeking out new ways to grow the business and ensuring a plan to anniversary all prior events.
• Work with education to appropriately schedule and communicate opportunities for ongoing education both in-person and on-line for PST’s and store teams.
• Consistently work with the National PST accounts to improve our partnership by participating in social media opportunities and finding new ways of increasing engagement.

Education and Experience

BA/BS preferred with a minimum 5-7 years of progressive account or sales management experience within the consumer goods, professional skin/hair (manufacturer or distributor) industries. Hand & Stone experience required.

Other Skills and Abilities

• Excellent management skills. Ability to interface with a wide range of individuals
• Excellent problem-solving skills. Quickly identify and work through obstacles
• Conceptual thinking – can integrate various sources of information into one coherent idea
• Ability to handle multiple tasks under pressure and meet deadlines
• Superior execution abilities, deliver what needs to be done to meet objectives, prioritizes and plans work actions, establishes, and meets goals and objectives
• Innovative. Displays original thinking and creativity; meets challenges with resourcefulness and with positivity
• Strategic thinker. Must be able to create and execute a strategy for accounts yet revise plans in mid-course if necessary
• Up to 75% travel expected

The expected base salary range for this position is $80,000-$120,000. The exact base salary is determined by various factors including experience, skills, education, geographic location, and budget. This role is eligible for participation in our company bonus plan, rewarding personal performance and company results.

Why Join Us?

• A Legacy of Success: Dermalogica is the preferred choice of Skin Therapists worldwide, renowned for our exceptional skincare line and industry-leading postgraduate education. We have a record of achievement and are committed to building upon our brand's legacy.
• Entrepreneurial Spirit and Innovation: At Dermalogica, we foster an entrepreneurial spirit and encourage our employees to bring their best ideas to the table. You'll have the opportunity to make a difference and contribute to our success by implementing innovative solutions that reach skincare professionals and consumers.
• Backed by Unilever: In 2015, Dermalogica became part of the Unilever family, one of the world's largest and most successful consumer goods companies. While operating as an independent business, we now have access to cutting-edge capabilities and resources, empowering us to win in our markets.

Ready to make your mark in the world of professional skincare? Apply now and become a key player in the Dermalogica story! Rest assured, all applications will be thoughtfully reviewed, and our HR team will contact you if your skills align with the position.

Dermalogica LLC, a Unilever Prestige company, embraces diversity, equity, and inclusion. We are committed to the equal treatment of all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff. From application to interview, we place inclusion at the heart of all we do. In particular, we strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Dermalogica.