Manager, Solution Consulting - Employee Workflows at ServiceNow
Santa Clara, CA 95050
About the Job
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionAs a member of our pre-sales team, you will have a major impact on our future success
ServiceNow has a great customer base with Employee Workflows, and we have opportunity to sell into new customers and upsell existing customers around new product lines and sales plays
The enterprise market represents a critically impactful portion of our business
Members of this team will have an opportunity to drive incremental growth for ServiceNow and build and lead a dynamic team, with support from the business unit, executive team, and sales.As Manager, Solution Consulting – Emerging Products – Employee Workflows (Presales), you will be responsible for supporting the technical sales efforts managing a team of skilled and highly motivated Solution Consultants
You will lead and manage the Employee Workflow product experts that convey value to address ServiceNow customers’ business issues
As a specialist leader, your team will contribute to the development of concepts, techniques & assets that enablable the regional account teams you support
You will help provide feedback into Product Business Unit to ensure we are investing in the right areas to drive growth and success in the field
You will engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues
You will identify opportunities and make recommendations for new procedures and best practices.Measure of success in the roleDriving growth of the EWF Emerging Products business in line with corporate goalsAttraction, retention & development of key employeesEnabling the team on the Emerging Products portfolioHave full alignment with field account teams and Solution Specialist sales team membersBeing recognized as a strong leader by your peers, direct line reports and the organizationCoaching the team to retain and upsell in key focused accountsResponsibilities in this role:Help develop programs that enable other Solution Consultants to demonstrate the value of Employee Workflows Emerging Products on the ServiceNow platformDevelop team members according to the demands of the business and according to their individual professional goalsDrive best practices in sharing with other Solution Consultants to enhance the quality and efficiency of surrounding team membersManage a high performing team through the challenges of volume, velocity and high growth.Assign resources as required to marketing and other efforts to support demand generationAct as the ServiceNow subject matter expert at executive briefings / marketing eventsEvaluate team members regularly through analysis of direct observation, peer feedback and sales feedbackEnsure proper alignment of resources and effective utilization of skill sets within the assigned regionQualificationsExperience required:Team management experience preferred; management of a pre-sales organization preferredPre-sales experience required.Experience with the ServiceNow product suite or competitive product suites highly desirableAbility to articulate and logically communicate concepts with technical and non-technical audiencesDemonstrated ability to lead projects & priority initiatives to completionAbility to work with ISV, integration and implementation partnersA high degree of passion, energy, drive and willingness to travelAbility to motivate and inspire our team of talented Solutions Consultants. JV20Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!For positions in California (outside of the Bay Area), we offer a base pay of $126,375 - $208,425, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements)
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: ConsultingExperience level: Not ApplicableIndustry: Information Technology And Services
Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500
Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work
But this is just the beginning of our journey
Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionAs a member of our pre-sales team, you will have a major impact on our future success
ServiceNow has a great customer base with Employee Workflows, and we have opportunity to sell into new customers and upsell existing customers around new product lines and sales plays
The enterprise market represents a critically impactful portion of our business
Members of this team will have an opportunity to drive incremental growth for ServiceNow and build and lead a dynamic team, with support from the business unit, executive team, and sales.As Manager, Solution Consulting – Emerging Products – Employee Workflows (Presales), you will be responsible for supporting the technical sales efforts managing a team of skilled and highly motivated Solution Consultants
You will lead and manage the Employee Workflow product experts that convey value to address ServiceNow customers’ business issues
As a specialist leader, your team will contribute to the development of concepts, techniques & assets that enablable the regional account teams you support
You will help provide feedback into Product Business Unit to ensure we are investing in the right areas to drive growth and success in the field
You will engage in complex tasks in creative and effective ways requiring independent action and a high degree of initiative to resolve issues
You will identify opportunities and make recommendations for new procedures and best practices.Measure of success in the roleDriving growth of the EWF Emerging Products business in line with corporate goalsAttraction, retention & development of key employeesEnabling the team on the Emerging Products portfolioHave full alignment with field account teams and Solution Specialist sales team membersBeing recognized as a strong leader by your peers, direct line reports and the organizationCoaching the team to retain and upsell in key focused accountsResponsibilities in this role:Help develop programs that enable other Solution Consultants to demonstrate the value of Employee Workflows Emerging Products on the ServiceNow platformDevelop team members according to the demands of the business and according to their individual professional goalsDrive best practices in sharing with other Solution Consultants to enhance the quality and efficiency of surrounding team membersManage a high performing team through the challenges of volume, velocity and high growth.Assign resources as required to marketing and other efforts to support demand generationAct as the ServiceNow subject matter expert at executive briefings / marketing eventsEvaluate team members regularly through analysis of direct observation, peer feedback and sales feedbackEnsure proper alignment of resources and effective utilization of skill sets within the assigned regionQualificationsExperience required:Team management experience preferred; management of a pre-sales organization preferredPre-sales experience required.Experience with the ServiceNow product suite or competitive product suites highly desirableAbility to articulate and logically communicate concepts with technical and non-technical audiencesDemonstrated ability to lead projects & priority initiatives to completionAbility to work with ISV, integration and implementation partnersA high degree of passion, energy, drive and willingness to travelAbility to motivate and inspire our team of talented Solutions Consultants. JV20Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths
Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!For positions in California (outside of the Bay Area), we offer a base pay of $126,375 - $208,425, plus equity (when applicable), variable/incentive compensation and benefits
Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure
Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location
We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements)
Compensation is based on the geographic location in which the role is located, and is subject to change based on work location
For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area; please contact your recruiter for additional information.Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust
Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law
In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates
If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact
talent.acquisition@servicenow.com
for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.SExport Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals
All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune
2024 Fortune Media IP Limited
All rights reserved
Used under license. SummaryType: Full-timeFunction: ConsultingExperience level: Not ApplicableIndustry: Information Technology And Services
