Manager, Special Events & Promotions - Resorts World Las Vegas

Summary Statement:

The Special Events & Promotions Manager will research, plan and manage assigned events and promotions for the resort. This position will also work closely with the Director and collaborate with Senior Leadership to develop and implement strategy around special events to activate property wide initiatives and maximize the calendar year.  All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

Primary Job Duties: – Includes but is not limited to:

• Manage assigned event and promotions areas to ensure successful resort events and promotions including casino tournaments, events; resort wide seasonal or other marketing and promotion activations including F&B, Retail, HR, Sponsorship, Property Décor and Entertainment.
• Work with various departments and outside vendors to coordinate the planning and operation of events.
• Assist with creative requests for graphic design team and advertising agency.
• Manage assigned event logistics including registration and post event surveys and feedback.
• Manage hourly and temp events staff for assigned event areas regarding scheduling, training, mentoring as well as continuous feedback.
• Attend assigned events to oversee execution and provide event support.
• Collaborate with other events and promotions team members to create post event reports and summaries with recommendations on items for enhancement to ensure continual improvement.
• Ensure departmental practices are compliant with company policies and legal requirements.
• Occasional travel may be required to assist in the operation of marketing trips.
• Ensure assigned promotions and event assets and collateral are updated and displayed correctly throughout property.
• Create event and promotion fact sheets, welcome letters and distribute to key departments throughout resort.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Working knowledge of word processing, excel, graphic management, and e-mail.
• Ability to travel for event related marketing trips or activations.
• Polished appearance and demeanor.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully lead and mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred: 

• Fluent in more than one language.
• Event Planning or other related professional certifications.
• Bachelor's degree in related field.
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 21 years of age.
• High School Diploma or equivalent.
• Minimum of four years of experience in special events or related operational area.
• Minimum of two years in a leadership/management role in a similar or related field

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Ability to obtain the following: 
  • Nevada Gaming Registration