Manager, Technology Client Support - RXO

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Manager, Technology Client Support at RXO, you will oversee a team of business analysts focused on the IT requirements of our clients.

What your day-to-day will look like:

• Serve as project manager for system implementations, upgrades and support
• Define business problems and their system solutions, including analyzing alternatives and ROI
• Plan schedules, manage budgets, interface with users, develop implementation plan documents, manage implementations, configure systems, train users and provide post-implementation support
• Provide customer support management for internal and external clients according to the company’s customer management process
• Determine new business opportunities with existing clients and develop proposals for additional services

What you’ll need to excel:

At a minimum, you’ll need:

• Bachelor’s degree or equivalent related work or military experience
• 5 years of experience developing and implementing warehouse management systems
• Experience in project management of large cross-functional implementations
• Implementation and support experience with web-based applications.
• Supply chain management, warehousing, and distribution experience
• Experience using formal systems development methodologies and project management practices

It’d be great if you also have:

• Master’s degree

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review RXO's candidate privacy statement here and RXO's Privacy Notice to California Job Applicants here .