Manager, Technology Product Management - Data & Insights - Johnson and Johnson
Titusville, NJ 08560
About the Job
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for 135 years. We adopt innovation-bringing ideas, products and services to life to advance the health and well-being of people around the world. We believe in collaboration, and that has led to breakthrough after breakthrough, from medical miracles that have changed lives, to the simple consumer products that make every day a little better. Our over 130,000 employees in 60 countries are united in a common mission: To help people everywhere live longer, healthier, happier lives. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen.
The Data & Insights Product Group is uniquely positioned to power world-class data and analytics technologies that enable end-to-end data management, operational/advanced analytics and data science capabilities. By turning our J&J commercial functions into insight driven organizations that are true analytics competitors, we are redefining how we serve our consumers, patients, healthcare professionals, customers and employees around the world. In close partnership with full JJT organization and our business, we will develop, demonstrate and scale faster and more efficient future-ready enterprise platforms and capabilities that will help to unlock new and differentiated insights needed to drive innovation, commercial growth, operational efficiencies and improved health outcomes.
The Manager, Technology Product Management position will have specific responsibilities as an IT Product Line manager with good technical skills, delivering high impact analytic products and solutions that address the evolving needs of the Business. The IT manager will collaborate with IT peers, Hub IT Partners, External Vendors, Data Aggregator Partners, Business Product Owners, Technology Services, Commercial Excellence teams, CRM IT partners, Finance, and Medical teams. The person will apply Enterprise technology and development capabilities to deliver solutions that rapidly meet business needs, optimize flow, and enhance our ability to deliver quality products and solutions with greater speed, increased agility and measurable business impact. Key skills are needed to build Reporting & Analytics capabilities in the realm of Big Data, Master Data Management, Metadata Management, Self Service, Business Intelligence/Data Warehousing and Analytics. Person will be accountable for technical delivery and value realization in partnership with the Business Product Manager.
Key responsibilities:
Product Management
- Along with the Technical Product owner, define and communicate to key partners the product vision and strategy including new features and improvements for products in Patient Analytics portfolio. They will identify and prioritize product features backlog in alignment with business strategy.
- Define business value, measurement of return on investment, and realization of business outcomes. They will own and manage total cost of ownership, including spend on vendors and services throughout product life cycle.
- Drive and measure adoption, retention, and customer satisfaction of Data Analytics products.
- Coach business and technical product owners on product management standard methodologies to ensure consistency across the product.
- Serve as Technical Product Owner for Global Medical Affairs Analytics workstream products, responsible for shaping new and existing capabilities and products in close partnership with the business product owner, data management, data sciences, business technology, and Global Medical Affairs leadership.
- Accountable for application support of Global Medical Affairs Dashboards via Service Level Management with Application Service teams.
- Define the standards for the product, including overall design and features, development standards, release management processes and schedules, testing / validation, and compliance.
- Lead Analytics Capabilities roadmap in line with business & BTL prioritization, enabling capabilities & new services.
- Develop and lead Project Plan and all areas related to project management.
- Accountable for application support of Analytics platforms via Service Level Management with Application Service teams.
- Collaborates with Data Sciences team to build predictive Analytics capabilities.
- Utilize Agile methodology to work with business partners to define and translate business needs into user stories, prioritize product backlog, and define sprint plans.
- Partner with Technology Services (TS) teams on demand planning, effort, timing, delivery, and support of new demand
- Implement solution using AWS cloud stack components (S3, RDS, Redshift) and Analytics and Reporting toolsets (Tableau, Qlik, PowerBI, or similar).
- Perform source data analysis, data discovery, collaborate with business and peer teams to synthesize the business rules required for data acquisition and creation of information with context association.
- Ensure successful business product owner engagement and completion of user acceptance testing.
- Provide technology leadership and Commercial data domain expertise (Sales and Marketing, Market Access and Medical) to drive business adoption of self-service analytics models and solutions.
- Drive continual measurement of capabilities against demand volume, complexity, business challenges and improvement within value stream(s)
- Accountable for cross-team communication
- Focus on Business agility, Agile product delivery with a fail-fast approach and measurable outcomes
- Drive product health, technical quality, development and support services through consistent metrics reporting
- Manage lifecycle of products and complete upgrade/decommission strategy as appropriate
People & Organizational Leadership
- Attract and retain talent by motivating and developing talent aligned with their career aspirations
- Cultivate collaborative, healthy, inclusive, and credo-based culture of highly engaged, robust teams by modeling credo values, valuing diverse perspectives, with high touch approach to employee talent and development
- Conduct talent, organizational, and performance management
- Consistent track record to network and orchestrate across technology organization and business customers, with a demonstrated history of building relationships and leading people
- Demonstrated success in leading multiple cross-function self-organized teams
- Introduce bold ideas that challenge thinking and ways of working
- Strong problem-solving skills with ability to accurately analyze situations and reach productive decisions based on informed judgment.
- A minimum of 8 yearsof technology development (platforms or products)
- A minimum of 5 years proven experience leading mid-large product teams, delivering results, demonstrating leadership, influencing skills, and interdependent partnering skills
- Pharmaceutical or Life sciences/health care industry experience is required.
- Effective communication and critical thinking skills, creative and flexible problem solver, and process focus
- A bachelor's degree in computer science, Information Technology, Information Systems, Statistics, Math, or equivalent field of study. Master degree preferred.
- Agile development experience, SDLC methodology, risk management including information security. Solid understanding of JIRA.
- Demonstrated ability to exercise good judgment in high pressure, critical situations with attention to detail.
- Strong interpersonal skills and the ability to communicate effectively, strategically, and authoritatively with internal partners to develop ideas, find opportunities, and influence outcomes.
- Consistent record of delivering projects with ambitious timelines and sprints; can drive solutions quickly and efficiently with high value.
- Demonstrable experience crafting technical solutions for business problems; understands both business processes and technical solutions.
- Experience in leading high performing teams working in an end-to-end solution.
- Hands on experience on working with S3, Redshift, RDS is required.
- Proven experience in managing large data lake/data warehouse platform in direct support of business functions is required.
- Experience leading large complex project teams is required.
- Expertise with BI visualization technologies such as Tableau, QlikSense and/or PowerBI is required.
- In-depth knowledge and experience delivering solutions to support Healthcare / Lifesciences Commercial solutions in Global medical affairs . Business units.
- Experience with Data Science capabilities and how to apply business transformation.
- Data Management expertise and data modeling skills
- This position's primary location will be in Titusville NJ, with up to 10% travel in NJ/PA
- Commercial Sales & Marketing process experience
- Must have experience in the Commercial Pharmaceutical industry and in-depth knowledge of patient experience in healthcare is preferred.
- Extensive knowledge of commercial pharma business processes like field alignment, field roster, call planning, Aggregate Spend, Medical Affairs and patient data.
- Experience with Patient Adherence, Patient Affordability and Patient Access Services Data
- Experience with wide array of pharmaceutical data including but not limited to Patient Access Services, sales and marketing syndicated data, CRM, digital, lab, hub, claims, specialty pharmacy, etc.
- This position's primary location will be in Titusville NJ, with up to 10% travel in NJ/PA
- The anticipated base pay range for this position is between $99K to $148K USD
- The Company maintains highly competitive, performance-based compensation programs . Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan . The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation's performance over a calendar/performance year. Bonuses are awarded at the Company's discretion on an individual basis.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
