Manager, UX Design - Lennox International

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

WHAT YOU'LL BE DOING:

• Manages team coordinating and executing usability research to improve overall interaction between users and digital products and enhance user satisfaction.
• Ensures team designs comprehensive web and software application experiences to meet business and client needs from concept to delivery.
• Oversees collaboration with project managers, product/business analysts, UX/UI designers, Front-End Developers, and subject matter experts to generate new product strategy, innovative concepts, and requirements.
• Facilitate design sprints and prepare and present findings and recommendations.
• Manages drafting and outline of Personas and their touch-points from target-market research.
• Manages benchmarking on UX trends and long-term product goals.
• Responsible for creation of comprehensive journey maps and user workflows while identifying strengths, weaknesses and areas of improvement.
• Create low and high- fidelity wireframes to communicate product functions to stakeholders.

WHAT DRIVES SUCCESS:

Having the right qualifications is only a part of what it takes to be a successful employee. At Lennox International, we believe in following a set of behaviors and competencies to achieve your full potential. In this position, it is vital that you embody these core competencies:  

• Situational Adaptability: You flex your approach and demeanor to suit various scenarios. You successfully shift gears as new developments and competing priorities arise – balancing routine tasks, urgent action items, and long-term projects is second nature for you.
• Decision Quality:You make thoughtful and timely decisions with the best interest of the organization in mind, prioritizing and organizing key deliverables and ensuring stakeholder buy in.
• Drives Results: You show pride in “getting the job done” with a bias for action, going above and beyond to ensure your responsibilities have been met. During high pressure moments, you work diligently to meet deadlines and show value in your work.

The Compensation range for this position is approximately $117,600 - $154,350 and will be based on the candidate’s qualification, experience, and education.

WHAT WE ARE LOOKING FOR: 

• Requires a bachelor's degree or an equivalent combination of education and experience, preferably in Human-Computer Interaction, UX/UI Design, or Graphic Design.
• Requires at least 8 years related experience.
• Excellent knowledge of user experience principles.
• Excellent communication skills.
• Ability to present to all levels of management.
• Excellent knowledge of Adobe products including Photoshop, Illustrator, XD, and other tools like, Axure, Invision and PowerPoint.
• Excellent knowledge of wire-framing tools, storyboards, user flows, and site mapping.
• Strong ability to defend design decisions with solid rationales based on UX principles, user research, and product knowledge.

WE VALUE DIVERSITY

We believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves. Lennox is an equal opportunity employer.

WHAT WE OFFER: 

Lennox offers employees a variety of flexible work options.  This position is a hybrid role working Monday through Thursday in the office with the option to work on Friday at home.

• Competitive base salary
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

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