Manager, Warehouse Operations - Knipper HEALTH

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The Manager, Warehouse Operations is responsible for the effective management and leadership of a cGMP warehouse operation, and the personnel in supporting roles.  This includes all aspects of the warehouse operation; receiving, storage, picking, inventory control, shipping and product returns and includes products classified as controlled substances, temperature sensitive and hazmat.  Prioritize the daily workload to ensure effective use of resources; with a focus on inventory accuracy, cGMP’s, Standard Operating Procedures, Client Specific Business Rules, safety, and operating metrics.  Support internal and external clients

Fulltime onsite role based out of Charlestown, Indiana location;second shift availability needed; preferred hours would be 3:30pm ET. -12:00am ET Monday-Friday; Saturday hours typically 10:00am ET- 6:30pm ET are required.

KEY RESPONSIBILITIES:

• Maintain a safe working environment for all associates.
• Maintain inventory accuracy levels/cycle counts at 99.9% or better.
• Manage workforce to ensure all pick modules are replenished in a timely manner
• Ensure all warehouse operations comply with safety and security procedures in the facility.
• Ensure storage and staging areas are consistently maintained according to requirements in SOP’s and are organized, clean and accurately stored/staged.
• Drive continuous improvement process for inventory record accuracy throughout all operations.
• Ensure proper coordination of incoming and outgoing materials to meet deadlines and delivery requirements.
• Ensure the timely and appropriate handling, recording and reconciliation of return shipments.
• Ensures all direct reports have clearly defined roles and responsibilities, monitors employee performance to ensure maximum utilization of resources.
• Identify areas for improvements and initiate changes to departmental processes and procedures.
• Promote cooperation, teamwork, and open communication company-wide by supporting all internal customers.
• Maintains up-to-date and accurate departmental SOPs. Provides training and coaching as necessary to ensure SOPs are followed.
• Strive to exceed customer expectations for external and internal clients
• Promote and model behavior that supports company policy for business conduct; defined as CHART principles; Caring, Honesty, Accountability, Respect & Trust.

MANAGEMENT EXPERIENCE:

• Will carry out management responsibilities in accordance with the company’s policies and applicable laws; OSHA, PDMA, cGMP, DEA and internal SOPs. 
• Responsibilities include: interviewing, hiring and training employees; planning, assigning and directing work; appraising performance; motivating, developing, mentoring and disciplining employees; addressing complaints and resolving conflicts.
• Responsible for communicating company vision and objectives in order to drive desired changes.

The above duties are meant to be representative of the position and not all-inclusive.

MINIMUM JOB REQUIREMENTS:

Education/Training:  Four year college degree and/or extensive experience managing a complex integrated materials handling environment, preferably in a pharmaceutical, or other cGMP warehouse environment.

Business Experience:  Eight (8) years inventory/warehouse experience with three to five years of experience in warehouse environment.

KNOWLEDGE, SKILLS & ABILITIES:

• Strong interpersonal skills
• Experience in WMS setup and system utilization – Manhattan SCALE experience a plus
• Excellent problem solving skills
• Ability to “think” process flows is a plus in a regulated environment
• Ability to balance objectives along with issue resolution and day to day activities
• Excellent communication skills including but not limited to documentation, presentation, and facilitation skills
• Ability to effectively communicate instructions in a training environment

PHYSICAL DEMANDS:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knipper Health is an equal opportunity employer.