Manager – Freight Audit - PRGX Global, Inc

SUMMARY:

The Freight Audit Manager is responsible for managing the freight audit process which includes the investigating and auditing of freight shipments and its invoice payment information against our clients’ bills, contracts, terms, and applicable rates.  

JOB DUTIES & RESPONSIBILITIES:

·   Analyze and interpret carrier freight contracts and audit invoice payment information.

·   Research and identify invoices that are not in compliance with the contractual pricing and service agreements.

·   Participate in pre-data calls, audit planning calls and other meetings as deemed necessary by management.

·   Works with operations in the development of the audit plan(s), project design, and data requirements; coordinate data requirements with IT.

·   Maintain audit plan(s), scope parameters and due diligence information for the audit(s).

·   Makes audit projections for specific projects; meets claim generation targets for each project.

·   Provides timely updates of audit status and/or issues to audit management.

·   Provides elevated level of contact to communicate with carriers and or clients to address issues related to audits.

·   Assists with management of client relationships and client deliverables/expectations.

·   Maintains appropriate staffing levels for the audit; leverage the resources and abilities of the audit team to maximize all recovery opportunities; assists in directing the work and processes of the team; provide consistent and constructive feedback to help increase effectiveness at the audit.

·   Carries out management responsibilities in accordance with PRGX policies and procedures including appraising performance of team members; rewarding and disciplining employees; addressing complaints and resolving problems.

·   Supports implementation of best practices.

·   Customarily and regularly directs the work of at least 2 or more full-time employees.

WORK EXPERIENCE AND EDUCATION REQUIREMENTS:

·   Bachelor's degree (B. A.) from four-year college or university, preferably in Business, Finance or Accounting; or equivalent combination of education and experience.

·   Minimum of five years progressively complex transportation systems experience in a technical setting associated to a transportation/logistics carrier or customer service environment.

·   Strong knowledge of shipping modes and applicable rates/pricing including tariffs and discounts.

·   A high level of analytical skills to evaluate and process carrier requests and to understand the client’s operational and data processing systems.

·   Strong ability to understand and discuss essential freight documentation that supports charges invoices and required for payment.

·   Ability to work well as an individual and team environment.

·   Excellent verbal and written communication skills required.

·   Advanced computer skills in Excel and Access required.

FUNCTIONAL COMPETENCIES:

·   Doman/Industry Knowledge & Focus

·   Data Analysis

·   Problem identification & Resolution

·   Claim Productivity & Quality

·   Client & Supplier Management

·   People & Team Management

BEHAVIORAL COMPETENCIES:

·   Maintains a Client Focus

·   Communicates with Impact

·   Motivates Others

·   Displays Emotional Intelligence

·   Organizes & Prioritizes

·   Takes Initiative

·   Drives for Results

·   Manages Execution

·   Provides Direction

·   Leads Change

·   Coaches & Develops

EEO INFORMATION AND WORKING CONDITIONS

The above statements are intended to describe the general nature and level of work being performed.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the job.  PRGX will make all employment decisions without regard to race, color, national origin, citizenship status, sex, pregnancy, religion, age (age 40 and over), disability, service in the uniformed services, genetic information, or any other classification protected by federal, state, or local law. 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities. The employee is occasionally required to remain stationary; move; lift and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision.