Managing Director - Burger Bach
Richmond, VA 23221
About the Job
A Burger Bach Managing Director is responsible for : executing the operating expectations and standards that reinforce the brand to staff members, community and others; executing a culture of excellence and relentless improvement in his/her “Bach”; selecting and developing a strong bench of high quality talent inside the restaurant; sharing their passion for Burger Bach with hourly and management team members at every turn; and representing the Burger Bach brand to the community. Key elements to success is living our 4 pillars, ensuring the right people are in place at all levels of the organization, unyielding commitment to standards and impeccable customer service.
Duties and Responsibilities:
- Consistently communicate the vision for Burger Bach to his/her team
- Provide clear direction to the management team and hourlies
- Conduct directional meetings with management teams as needed to ensure 100% consistency in the direction of Burger Bach
- Execute our policies, objectives and activites to ensure flawless operations
- Review financial statements, sales reports to measure performance and goal achievement / improvement opportunities
- Monitor Budgets, payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Reconcile monthly P&L’s
- Consistently communicate fiscal goals, expectations and achievements with management team
- Ensure invoice and Accounting procedures are being followed accurately and completely
- Analyze operations to evaluate the performance of his/her “Bach” – meeting objectives, identifying areas of cost reduction and sales growth
- Identify and develop talent in the restaurant
- Conduct orientations with all new hires to ensure they understand the culture, policies and expectations
- Ensure all members of staff are fully trained
- Conduct one on one’s to all team members to manage performance effectively and develop them to their full potential
- Ensure your “Bach” is appropriately fully staffed at all times
- Ensure all marketing strategies are implemented fully and consistently
- Monitor operations to ensure compliance with health and fire regulations regarding food preparation and serving as well as building maintenance
- Monitor food preparation methods, portion sizes and presentation of food to ensure that food is prepared and presented according to standard.
- Maintain food and equipment inventories, and keep up with records
- Investigate and resolve complaints regarding food quality or service
- Have fun and create a conducive atmosphere
Burger Bach is an award-winning New Zealand inspired gastro-pub that prides itself on outstanding hospitality, healthy and premium food sourcing and creative menu items. Burger Bach opened in Carytown in February 2012, expanded with four other locations, and is continuing to grow in Virginia and North Carolina.