Managing Director – Portfolio Account Director - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Overview
We are seeking a dynamic and experienced Managing Director  to oversee a portfolio of accounts and program managers, ensuring the successful delivery of services to our clients across the Americas region. The Managing Director will be responsible for driving sales, managing the financial performance of their portfolio of clients, providing leadership and guidance to the team, and fostering strong client relationships which result in business growth. The successful candidate will possess exceptional leadership qualities, a proven track record in sales and business management, and a passion for client success for a ~$15 million business with high growth potential.

Sales and Business Management

• Develop and execute strategic plans to achieve portfolio growth targets, revenue generation, and profitability goals.
• Foster a proactive sales culture and promote cross-selling opportunities across accounts, PDS services and industry verticals.
• Identify key market trends, client needs, and emerging opportunities to better position JLL in the marketplace.
• Collaborate with program managers to develop and implement comprehensive account plans, ensuring alignment with client goals and objectives.
• Monitor financial performance metrics across the portfolio, driving accountability and identifying areas for improvement.
• Prepare and present QBRs and performance reports to senior leadership, providing insights and recommendations for strategic decisions.

Team Leadership and People Development

• Build, lead, and develop a high-performing team of program and project managers, setting clear expectations, and providing guidance and resources required for success.
• Promote a collaborative and inclusive work environment that fosters teamwork, ethics and excellence.
• Provide coaching and mentorship to team members, enabling their professional growth and development.
• Conduct performance evaluations and identify training and development needs to enhance team capabilities.
• Promote diversity, equity, and inclusion within the team, fostering an environment that values different perspectives and backgrounds.
• Proactively recruit talent and upskill existing talent to ensure we have the technical and leadership capabilities to retain clients and deliver excellence.

Client Relationship Management and Client Success

• Develop and maintain strong relationships with key clients, serving as their trusted advisor and ensuring their overall satisfaction.
• Collaborate with program managers to understand client objectives, evaluate performance, and identify opportunities for continuous improvement.
• Provide strategic guidance to program managers in addressing client concerns and resolving complex issues.
• Actively monitor client satisfaction levels and implement strategies to enhance client success.
• Actively participate in and contribute to strategic client events including JLL-hosted events, industry conferences and trade shows.

Requirements

• Bachelor's degree in Architecture, Interior Design, Construction, Engineering or related field
• Proven experience in sales and business management, preferably in the commercial real estate industry and/or in retail multi-site.
• Strong financial acumen and the ability to drive financial performance within a portfolio.
• Exceptional leadership and people management skills, with a demonstrated ability to mentor, motivate, and develop high-performing teams.
• Excellent communication and presentation skills, with the ability to effectively engage and influence clients and stakeholders at all levels.
• Strong problem-solving and strategic thinking capabilities, with the ability to anticipate and navigate complex client challenges.
• Demonstrated expertise in building and managing strong client relationships, with a track record of driving client success.
• Results-oriented mindset, with a commitment to achieving ambitious sales targets and delivering exceptional client service.
• Ability to travel frequently

Join our team of dedicated professionals and make an impact in the commercial real estate industry. Apply today to become part of our global network and help shape the future of JLL.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

On-site –Atlanta, GA, Chicago, IL, Dallas, TX, New York, NY, San Francisco, CA, Washington, DC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.