Manufacturing Service Coordinator - Flowserve Corporation
Imperial, PA
About the Job
Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Service Coordinator's primary function involves planning and scheduling to execute the production plan and meet customer deliveries. The department reviews all repair and new bills of material to prepare products for production. Service Coordinator will engage in all aspects of QRC planning including new valves, parts, repair, automation, and field services. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.
Responsibilities and Requirements
+ Job creation, cancellation, and reschedule accounting for material and capacity daily
+ Provide realistic schedule for valve release within production window
+ Communicate effectively with plant, engineering, customer service, and other personnel to ensure objectives are achieved.
+ Ensure work orders are released and sent to the shop daily
+ Review, create and release orders and valve packets to meet customer deliveries.
+ Process BOM & Material Requirement changes for orders in production
+ Provide feedback to Sales Engineers & Commercial Operations daily.
+ Strong Customer-service focus, with a personal ownership and initiative regarding quality, meeting deadlines, and problem-solving.
+ On a daily basis, recognize and change make/buy decisions to reduce lead times
Preferred Experience/Skills:
+ Minimum of an associate’s degree from a college or technical school; or 3-4 years with related Planning and/or training for a service position; or equivalent combination of education and experience.
+ Knowledge and experience serving the variety of process control markets associated with the assigned products and / or region
+ Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers
+ Detail oriented with strong interpersonal and organizational skills
+ Willingness to work over-time as required
+ Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role
+ Working ERP knowledge with Oracle preferred, &/or SAP Experience
+ Valve and Actuation shop experience is beneficial
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits
Req ID : R-11657
Job Family Group : Logistics
Job Family : LO Coordinator
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary:
The Service Coordinator's primary function involves planning and scheduling to execute the production plan and meet customer deliveries. The department reviews all repair and new bills of material to prepare products for production. Service Coordinator will engage in all aspects of QRC planning including new valves, parts, repair, automation, and field services. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.
Responsibilities and Requirements
+ Job creation, cancellation, and reschedule accounting for material and capacity daily
+ Provide realistic schedule for valve release within production window
+ Communicate effectively with plant, engineering, customer service, and other personnel to ensure objectives are achieved.
+ Ensure work orders are released and sent to the shop daily
+ Review, create and release orders and valve packets to meet customer deliveries.
+ Process BOM & Material Requirement changes for orders in production
+ Provide feedback to Sales Engineers & Commercial Operations daily.
+ Strong Customer-service focus, with a personal ownership and initiative regarding quality, meeting deadlines, and problem-solving.
+ On a daily basis, recognize and change make/buy decisions to reduce lead times
Preferred Experience/Skills:
+ Minimum of an associate’s degree from a college or technical school; or 3-4 years with related Planning and/or training for a service position; or equivalent combination of education and experience.
+ Knowledge and experience serving the variety of process control markets associated with the assigned products and / or region
+ Excellent oral and written communication skills with the ability to present effective information in one-on-one or small group settings with customers
+ Detail oriented with strong interpersonal and organizational skills
+ Willingness to work over-time as required
+ Computer skills including Microsoft Office, Internet along with the ability and willingness to learn how to use other or new business software packages as required by the role
+ Working ERP knowledge with Oracle preferred, &/or SAP Experience
+ Valve and Actuation shop experience is beneficial
Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits
Req ID : R-11657
Job Family Group : Logistics
Job Family : LO Coordinator
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.
Source : Flowserve Corporation
