Market Research Coordinator - National Research Group

About NRG:

NRG is a leading global insights and strategy firm at the confluence of content, culture, and technology.  We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming.  Together, we create with confidence.  

  

We’re proud of our company’s values – these values guide us as we navigate sunny days, gray skies and everything in between:     

  

• Do what you love. With conviction.  

• Where discovery lives. And impact drives.  

• Celebrate difference. Cultivate belonging.  

• Big thinking. Collectively inspired.  

• Embrace the journey. Be human.  

The Opportunity:

We are seeking a Market Research Coordinator to support our growing Streaming & Creator Platforms research team.This team partners with major streaming clients to help leverage consumer insights to challenge conventional thinking, uncover new ideas, build better experiences, and continue to grow and innovate. In this role, you will provide support on many operational aspects of primary research from questionnaire development through report development to ensure external and internal client needs are met on time and to the highest quality control standards. If you’re passionate about entertainment and staying ahead of trends; if you’re passionate about qualitative and quantitative research; if you strive for operational excellence; and are looking for a great opportunity to start your career where you can make an impact, this opportunity is for you! While we do want you to be based in the LA area, you will still have flexibility around using the office.  

Your Impact:

• Partner with analysts to facilitate quantitative and qualitative research projects  

• Projects could include methods such as concept evaluation, brand studies, content optimization tests, messaging/positioning evaluation, creative materials tests, market sizing and segmentation 

• Assist analysts on the team with quality control processes throughout the research lifecycle, including tasks such as: 

• Questionnaire and basic survey logic proofing  

• Monitoring participant recruitment for qualitative projects  

• Initial checks of survey programming logic 

• Number checking and proofing reports/presentations for accuracy  

• Identify and monitor any emerging resource management and workflow issues, and assist senior leaders with addressing them promptly to ensure seamless operations

• Support on team administration as needed such as planning team meetings and trainings 

Who We're Looking For:

• Hawk-eyed attention to detail – You notice when font sizes change unexpectedly or a proper noun isn’t capitalized. Errors don’t get past you and you are always focused on ensuring high levels of quality control and reporting.  

• Expert multitasker – Successfully manages time and multiple competing priorities to ensure deadlines are always met. Staying organized is a must for this role!  

• Problem Solver – You are a natural problem solver. When something doesn’t go as planned, your first instinct is to look for a solution, rather than viewing it as a roadblock. You’re always on the lookout for new ways to accomplish tasks and have the ability to address issues using creative and collaborative tactics.  

• Self-starter – Internally-motivated who continuously strives to get things done well, regardless of challenges encountered. You are proactive and always keep an eye on the next step.  

• Adaptable – You thrive in changing circumstances. You are flexible, open-minded, and are willing to embrace new ideas, technologies and processes.  

• Clear and Proactive Communicator – You have excellent written and verbal communication skills and are able to communicate clearly and succinctly.You’re comfortable asking questions and sharing your point of view.  

• Great Team Member – Team player who works collaboratively and harmoniously within a team and across teams. You are comfortable forming connections with colleagues remotely whether that be jumping on a quick video meeting, picking up the phone for a call or chatting with them through IMs. You welcome feedback because you have a zest for learning and growing. You will roll up your sleeves to help get the job done and no task is beneath you.  

• Passion – You live and breathe all things entertainment. You enjoy or are excited by the prospect of staying up to date on industry trends and developments.  

• Software Experience – You are comfortable in the Microsoft Office suite, particularly Excel and PowerPoint.  Experience with Apple Workplace Suite and/orGoogle Drive/GSuiteis a plus! 

• Your degree(s) – A B.A./B.S. degree in areas such as Social Sciences, Psychology, Business, Marketing, Market Research, Statistics, Economics or a related field is preferred but not required.  

Position Type:

This is a full-time, non-exempt position.

What We Offer:

We embrace the current era of work and what it means to be a best-in-class employer. We understand the flexibility that is required to recruit and retain incredible talent, whether it’s empowering you to do your best work from the comfort of your home or supporting you if you need to take a mental health day for self-care and rest. Below is a unique blend of benefits tailored to meeting the ever-changing professional landscape.  

• Flexible/remote working environment with optional usage of our great office in Playa Vista. While we do want you to be based in the LA area, you will still have flexibility around using the office.  

• Unlimited PTO, volunteer days and a generous number of recharge days including a full office closure during the week of Christmas and New Year’s  

• Medical, Dental, and Vision Insurance Plans  

• 401K with company match 

• Generous paid Parental Leave 

• Regular performance evaluations with opportunities for promotions and merit increases  

• Educational and training reimbursement plan and other training and professional development opportunities 

• Employee perks program (includes discounts on travel, hotels, cars, fitness, movie tickets and more) 

• Resources available for mental health, inclusive care and family building 

• NRGratitude – our company-wide employee recognition program 

• Regular team/company events and activities including annual summer and holiday parties 

• Pet friendly headquarters and pet insurance options  

Our Commitment:

Diversity, equity, and inclusion is at the center of all our practices to ensure that NRG is a place where people from all identities and backgrounds can thrive. NRG is committed to recruiting and retaining diverse talent by supporting their growth through learning programs, internal mobility, affinity group participation and leadership development. Our differences make us a stronger workforce and enhance our creativity and innovation. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity regardless of race, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.   

Compensation:

In order tocomply with equal pay and salary transparency laws in various locations, we believe the target range of base compensation in all locations within the United States for this role is $20-25 per hour.Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location.