Market Trainer - Valvoline LLC

It All Starts with Our People

As the leader in automotive preventive maintenance, Valvoline has a proven track record of growth. We continue to invest in our people, processes, and technology to strengthen our ability to efficiently deliver Quick, Easy, Trusted service across all our stores – every day. We're not just in the car business; we're in the people business. And we're looking for humble, hungry, and smart people to help us shape the future of mobility. If you're hungry to drive change and seek a dynamic, collaborative environment that fuels both personal and professional growth, you've found your place with us.

Our highest priority is creating a welcoming workplace with team members from a wide variety of diverse backgrounds and experiences.

The Opportunity

Valvoline has a rewarding opportunity as a Market Trainer. In this role, you will support market leadership and the service centers by providing an engaging onboarding experience for our new team members and ensuring a world-class training experience on their journey to Senior Technician. Responsibilities for this role encompass completing new hire documentation and facilitating orientation, tracking employee progress through key milestones in their training plans, follow-up visits at key intervals to ensure training execution, implementation of market-wide training initiatives such as system rollouts, and providing feedback to market leadership related to performance and employee engagement. This role requires a professional with solid communication skills, flawless execution of VIOCs proprietary operating system (SuperPro), and the ability to connect with team members in a way that builds trust.

How You'll Make a Difference

• Visit each new hire at scheduled intervals during their Technician training and then as needed during Senior Technician training. Visits should include discussions with the team member, performance observations, coaching, and a discussion of performance with the trainer/SCM. Check-in calls are required between scheduled visits.
• Facilitate the onboarding experience for new employees by leading a Valvoline-approved orientation that includes completing required documentation (I-9, market-specific needs), arranging uniforms, and preparing the first week’s schedule.
• Track the training progress of all team members from the time of hire through Senior Technician certification to ensure training is completed within the programs' parameters.
• Call each new hire within 3-4 days of their in-store start date to answer questions, check on their first few days of experience, allow them to express any concerns, and provide feedback to determine at-risk employees.
• Execute company-wide training initiatives such as SuperPro process changes and new system rollout training.
• Work with market leadership to communicate in-store training execution concerns, retention needs, high-potential talent to monitor, and at-risk employees.
  

What You'll Need to Succeed

• High school diploma or equivalent
• Minimum of three years as an Assistant Service Center Manager or equivalent experience
• Completion of ASCM training/certified ASCM
• Completion of SCM training (preferred)
• Experience with Microsoft Office Suite (PPT, Excel, Word)
• Strong communication skills
• Strong writing skills
• Can facilitate groups ranging from 5 to 30 people
• Must be able to lift up to 40 pounds
• Must have full body mobility and be able to twist, turn, bend at the waist, squat, and go up and down stairs
• Must be able to work for extended periods of time with hands above the head while effectively communicating verbally
• Use of various automotive mechanical tools and POS computer system
• Must be authorized to work in the U.S. 

We Take Care of the WHOLE You

• Health insurance plans (medical, dental, vision)
• HSA and flexible spending accounts
• 401(k)  
• Incentive opportunity*
• Life insurance
• Short and long-term disability insurance
• Paid vacation and holidays*
• Employee Assistance Program
• Valvoline Instant Oil Change discounts
• Tuition reimbursement*
• Adoption assistance* 

*Terms and conditions apply, and benefits may differ depending on position.

Your Path to Valvoline

Valvoline provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join us in revolutionizing the automotive aftermarket industry while enjoying competitive benefits, a supportive work culture, and opportunities for advancement. Apply now and become an integral part of our journey at Valvoline.

The Company endeavors to make its recruitment process accessible to any and all users.  Reasonable accommodations will be provided upon request to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process.  Please contact Human Resources at 1.833.VVV.Report or email ECC@valvoline.com to make a request for reasonable accommodation during any aspect of the recruitment and selection process.  The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.