Marketing Assistant - KSystems

At KSE Systems, our clients trust us to place their products and services at the forefront of consumers' minds through insightful and receptive representation. The companies we work with are at the top of their field, providing technology and services that connect our local communities. It is our team of Marketing Assistant and managers who identify the areas in which they can help and provide solutions to prospective customers via service, sales, and product information.

We prepare our Marketing Assistant for their roles through training in product knowledge, customer communication, and client services. They are essential in generating new sales and collecting and maintaining records to review and revise marketing practices. Successful Marketing Assistants within our firm are those who pay attention to detail, have enthusiastic conversations with those around them, drive themselves to expand their knowledge, and can adjust to different styles of sales and customer service.

Responsibilities of the Marketing Assistant:

• Initiate and complete the sales and customer service process by communicating directly with consumers about client services
• Offer relevant product information to identify customer needs and determine potential sales opportunities
• Build a skilled understanding of client services, industry, and systems to provide effective customer service
• Meet with management and fellow team members for training on required client operations, sales, and product knowledge
• Collect, maintain, and review sales records for adjustment or modification to marketing strategy

What We Look For in an Marketing Assistant:

• High school diploma or equivalent certification required
• An Associate's or two-year program degree is encouraged
• Knowledge of customer service, sales, marketing, business, and communications encouraged
• Ability to work with other associates and management team members to build and achieve client goals in sales, product visibility, and service metrics
• Desire to expand their knowledge and skills past the entry level through training and proper guidance

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