Marketing Associate - Charlie Health
New York City, NY
About the Job
Why Charlie Health?
We are currently facing a nationwide mental health epidemic marked by escalating rates of depression, anxiety, trauma, substance use disorders, and suicide. At the same time, individuals who are struggling and seeking support are often met with geographical and financial barriers, driving increased urgency for a new approach to behavioral health treatment.
At Charlie Health, our mission is to connect the world to life-saving mental health treatment. Our treatment programs combine curated groups, individual therapy, and family therapy into personalized, evidence-based treatment plans to provide long-term healing from home. By prioritizing connections among people with shared mental health experiences and goals, Charlie Health fosters sustainable healing and achieves industry-leading clinical outcomes, with over 90% of our clients seeing improvement in their most severe mental health symptoms.
Every member of the Charlie Health team is fueled by an unwavering passion for our mission. If you share this commitment, we invite you to join us in making a tangible impact on the mental health landscape.
About the Role
Charlie Health is seeking a Marketing Associate to execute impactful marketing initiatives and maintain meticulous brand standards, contributing to the company's mission to connect the world to life-saving mental health treatment. Reporting to the Senior Content Marketing Manager, the Marketing Associate will update and maintain marketing materials, coordinate projects, and ensure brand consistency across various channels. The ideal candidate is a creative multitasker with a keen eye for detail, a proactive mindset, and the ability to juggle multiple projects seamlessly.
We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Assist in the planning and execution of marketing campaigns, materials, and initiatives, including tracking project timelines, updating stakeholders on key milestones, and sending deliverables to ensure timely completion.
- Coordinate tasks and projects with team members across various departments, including Clinical Outreach, Research and clinical Outcomes, Clinical, Partnerships, Growth Strategy, and Commercial Strategy.
- Collaborate with the Marketing Team to gather, organize, and distribute marketing assets, including graphics, copy, and multimedia content in an organized fashion, ensuring easy access for teams across the company.
- Ensure all marketing materials align with brand guidelines and project objectives, performing periodic reviews and adjusting based on updated guidance.
- Maintain an organized brand library for easy access and retrieval by team members, providing clear directions and guides for cross-functional partners.
- Manage and update website content, ensuring information is current, accurate, and engaging.
- Coordinate the generation of marketing assets, including but not limited to scheduling, logistics, and vendor sourcing/management for video shoots, photo shoots, deck creation, animation, website content, and more.
- Oversee the maintenance of various internal Marketing Team trackers, tools, and reporting, including the content calendar, plus ad hoc projects.
- As needed, directly generate marketing assets and other collateral for use across internal and external use cases.
Qualifications
- Bachelor's degree in Marketing, Communications, Business, or a related field.
- 2+ years of experience in project management, marketing, or a related role.
- Impeccable project management skills with the ability to handle multiple tasks, moving targets, and quick turnaround deadlines.
- Flawless written and verbal communication skills.
- Detail-obsessed with a strong understanding of the importance of brand management and consistency.
- Experience with video, photo, and other multimedia content production.
- Proficiency in project management tools and software (e.g., Jira, Monday, or similar).
- Exceptionally organized and able to manage multiple tasks efficiently.
- Creative mindset with a passion for marketing and branding.
- Innovative problem solver with an eye for driving efficiency and using data to inform best practices.
- Energized by the prospect of collaborating with multiple stakeholders and teams in a fast-paced environment.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.
Our Values
- Connection
- Care deeply
- We care personally about every single person in the Charlie Health ecosystem: our clients, providers, and team members alike.
- Inspire hope
- We inspire hope with every interaction, reminding our clients that we truly and unconditionally believe in them.
- Congruence
- Stay curious
- We ask "why" five times before we're satisfied with the answer. We don't stick to the status quo; we challenge our assumptions and remain humble.
- Heed the evidence
- Above all, we're results-oriented. When we find data that calls our original plan into question, we modify or pivot.
- Commitment
- Act with urgency
- We work as swiftly as possible. The mental health crisis is relentless, and so are we.
- Don't give up
- Our clients don't give up and neither do we. Persistence is our superpower.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
