Marketing Coordinator (part-time) - Queens University of Charlotte

Summary: Queens University of Charlotte is seeking qualified candidates for the position of Marketing Coordinator for the Gambrell Center for the Arts. This is a part-time position (20 hours/week, some weeks with no hours scheduled due to work requirements). The Marketing Coordinator must be a self-motivated, dependable, customer-oriented arts advocate that can works closely with the Executive Director to actively cultivate community involvement in the programs and facilities of the Gambrell Center. This position is responsible for maximizing earned income and organizational image. They should enjoy working in a dynamic, team-oriented creative work environment that provides frequent interaction daily with co-workers, volunteers, patrons, vendors, and clients. The nature of work is deadline oriented, and variable given the ongoing organizational transition of a new startup organization.

This position reports to the Executive Director of the Gambrell Center for the Arts. This position is not exempt from provisions of the Fair Labor Standards Act (FLSA) and is eligible to earn overtime pay for hours worked above 40 in a single week. This position is not eligible for visa sponsorship.

Essential Duties and Responsibilities include:

• Develop and implement marketing strategies that generate ticket sales, ad sales and media trades that meet budgeted income goals. Cultivate new audiences through target marketing initiatives. Promote facility use.
• Work with Executive Director to write, edit and proof copy for press releases, playbills, brochures, PSAs, TV, newsletters, email blasts. Meet publication deadlines. Maintain contact lists with the media and special interest groups and press and publication archives.
• Create and manage an engaging social media presence on all platforms and protect the organizational brand.
• Layout and design print, signage and digital publications and promotional materials in house as needed.
• Work closely with graphic artists and printers to insure consistently high-quality publications.
• Research artists, art forms and industry and community trends and educate staff.
• Assist with implementing corporate and media sponsorships.
• Work within budgetary guidelines and generate regular reports on trend analysis and expense tracking.
• Ensure the Theatre is accurately and well promoted represented in the Media (print, web, signage, etc.)
• Liaison with the business and educational community in conjunction with Executive Director
• Proactively maintain a professional, customer service-oriented work environment by assisting with phone coverage, box office and general clerical duties. Coordinate consistent window and phone coverage during business hours with the Patron Services Manager.
• Provide event management services for performances as needed.
• Must-have the ability to work a flexible schedule, including evenings, weekends, and some holidays.

Secondary Duties and Responsibilities

• Other duties may be assigned as needed to achieve department and university goals.

Experience, Knowledge and Skills Required

• 2-years arts marketing, public relations, web management and publications experience
• Excellent proofreading and writing skills with experience writing copy for publications and media releases.
• Extensive computer, website optimization and software expertise – Office 365, Facebook, Instagram, Squarespace, SEO experience preferred.
• Proficient in desktop publishing and ad design - Canva, Photoshop, InDesign experience preferred.
• Accuracy and attention to detail.
• Organized, able to handle multiple projects simultaneously and meet deadlines.
• Ability to maintain confidence as it relates to sensitive information.
• Strong communication and customer service skills including the ability to work effectively with a diverse group of board members, donors, volunteers, patrons, partners and staff of diverse cultural backgrounds.
• Positive attitude, Team player - Professional, trustworthy, dependable.
• Creative problem solver able to work well with minimal supervision.
• Bachelor of Arts (Communications, Theatre, Music or Arts Major) or combination of experience and education.

Application Process
Does this sound like a good fit? Click on the green “I’m interested” button and submit:

1. A cover letter addressing the position qualifications and experience
2. Current résumé
3. Salary requirements
4. Contact information for three professional references.

Applications received by October 25, 2024, will receive first consideration. Queens will continue to accept applications until the position is filled.

About Queens University of Charlotte

Located in the heart of the nation’s second-fastest-growing metropolitan area, Queens University of Charlotte leverages the city’s diverse and thriving environment as an extended classroom. Nationally recognized for undergraduate programs in international and interdisciplinary education, Queens blends the best of liberal arts learning with professional preparation and community engagement. Focused on supporting success for diverse learners, faculty build close and collaborative relationships with students and help them build intentional and individualized roadmaps for flourishing at Queens and beyond. At the graduate program level, the University offers innovative educational experiences that help learners advance professionally and retool for new opportunities. Our environs afford faculty myriad opportunities to advance their own professional growth and teaching and research interests by collaborating with vibrant industry, non-profit, and community organization sectors.

Because of our history of innovation and our legacy of strong leadership, Queens is positioned to be among the new forerunners of American higher education. This is a defining moment for Queens. While other institutions are focused on sustaining and surviving, we are thinking much bigger.

Institutions that understand what is needed and are willing to reimagine what is possible can position themselves to thrive and strengthen their market position after the pandemic with innovative approaches that are deeply connected to the world and its greatest challenges.

By 2030, Queens aspires to become the leading, private, national university of Charlotte with deep, meaningful, and reciprocal connections to the needs of our local community and economy; inventive and multidisciplinary academic programs that are connected to the world’s most pressing challenges and biggest areas of opportunity; a fully connected, integrated, and innovative set of experiences that support holistic wellness and wellbeing; a culture of continuous improvement and investment that enables faculty and staff to flourish and achieve their full potential; and a comprehensive approach to diversity, equity, and inclusion that begins on campus and radiates throughout the community.

Benefits

Queens offers comprehensive benefits to eligible employees, including: medical, dental and vision insurance, domestic partner benefits, a 403b retirement plan, with two options (pre-tax or post-tax (Roth) contributions) with a generous match, vacation and generous paid holidays, tuition remission and tuition exchange, Queens-paid life insurance, supplemental life insurance, dependent life insurance, accidental death and dismemberment insurance, disability insurance, flexible spending accounts (medical, dependent care, Health Savings Account), sick leave and long-term disability leave, paid parental leave, FMLA leave when eligible, reduced cost meals at Morrison Dining Hall, employee assistance program (EAP), free access to the Levine Center, wellness programs. In addition, employees may choose benefits such as pet insurance, critical care insurance and legal assistance.

Queens University of Charlotte is an equal opportunity employer and is firmly committed to supporting and celebrating all forms of diversity. Queens does not discriminate on the basis of race, color, gender, sex (including pregnancy, childbirth and conditions related to pregnancy or childbirth), sexual orientation, gender identity or expression, religion, age, national origin, disability, political beliefs, veteran status, genetic information or any characteristic protected by law in the administration of its educational and admissions policies, scholarship and loan programs, athletic programs, employment and hiring policies, or other University-administered programs.

Any individual with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Queens' job search/selection process should contact the Assistant Vice President of Human Resources at 704.337.2222.

Physical Requirements (with or without reasonable accommodation) require ability to

• Remain in a stationary position for extended periods (5+ hours) of time.
• Move about inside the workspace and performance spaces to access resources and office equipment, and attend meetings across campus, regularly.
• Exchange accurate information with co-workers and clients, frequently.
• Read reports, create presentations, use a computer system, most of the time.
• Communicate with patrons, co‐workers, clients and vendors, most of the time.
• Write, type, and use the computer, telephone, copier, and other office equipment systems, most of the time.
• Exert moderate force to move objects, occasionally. Must be able to stand, walk, stoop, kneel, or crouch.  Must regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds.
• Think critically, concentrate on the task at hand, and respond quickly to changes in conditions, most of the time.

Work Conditions 

• Must be willing and able to work a flexible schedule to meet requirements of the position, including early mornings, nights, weekends, and holidays.
• Work in office and performance environments and outdoors, involving contact with patrons, students, faculty, staff, visitors, parents, service providers and vendors.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.
• The noise level in the work environment is usually moderate.  Temperatures can vary from location to location, with some events being held outside.
• Work has deadlines, multiple interruptions, high volume and may be stressful at times.

Nothing in this job description restricts the university’s right to assign or reassign duties and responsibilities to this job at any time; this description reflects the university’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned; this job description is subject to change at any time.