Marketing & Customer Service Representative - Nonprofit Campaigns - Remarkable Talent

We are seeking a motivated and professional Marketing & Customer Service Representative to support our nationwide campaigns for renowned nonprofit charities. If you’re passionate about helping others, thrive in a customer-facing role, and enjoy contributing to impactful causes, we’d love to hear from you!

Responsibilities

• Respond to client inquiries and provide exceptional service.
• Update donor profiles using client dashboards.
• Stay up-to-date with campaign details and developments.
• Attend required campaign and office meetings to stay aligned with goals.
• Participate in marketing and strategy workshops to refine techniques.
• Engage with customers face-to-face at client events, maintaining a positive and professional demeanor.
• Continuously learn industry trends and improve skills through training.
• Manage customer inquiries by identifying needs, addressing concerns, and ensuring customer satisfaction.

Ideal Candidate

• Professional, comfortable with sales, and passionate about helping others.
• Confident, outgoing, and energetic with a team-oriented mindset.
• Strong listening skills with the ability to ask probing questions, understand concerns, and overcome objections.
• Excellent verbal and written communication skills.
• Ability to multitask in high-energy environments and manage competing priorities effectively.

What We Offer

• Base pay (hourly) plus performance bonuses.
• Flexible schedules with both full-time and part-time opportunities available.
• Travel opportunities for events and training, as desired.
• Merit-based growth potential into management and leadership roles.
• Access to comprehensive training and skill development programs.

Requirements

• Prior customer service experience is a plus (but not required).
• Ability to work independently and as part of a team.
• Professional, positive attitude, and comfortable in face-to-face interactions.

Powered by JazzHR