Marketing Manager II - TalentBridge
Stamford, CT 06902
About the Job
The Manager of Multilingual Communications is responsible for supporting the development of relevant in-language Mobile communications to ensure the best Spanish customer experience across multiple customer service channels. The Manager will support the Sr. Manager and Director with the prioritization, journey/experience mapping, and the identification of opportunities to improve the experience, all through the customer lens.
This role requires strong Spanish-language content development abilities as well as creativity, technical proficiency and operational excellence. The ideal candidate will have a proven track record in Spanish-language content management, content QC and customer experience.
Additional Responsibilities:
Develops the marketing strategy, plans and events to create brand awareness and drive revenue. Performs research and analysis in order to define market segments and understand the competitive landscape.
Coordinates with other functional areas to ensure marketing priorities are consistent with corporate strategic and operational plans.
Creates and oversees production of promotional materials to support product and sales initiatives.
Supports internal communications, marketing, training, motivational and incentive development efforts.
Identifies and implements procedures and systems to ensure the Company's marketing activities are consistent and as efficient as possible while meeting internal and external customer needs. 3 - 7 years of experience.
This role requires strong Spanish-language content development abilities as well as creativity, technical proficiency and operational excellence. The ideal candidate will have a proven track record in Spanish-language content management, content QC and customer experience.
Additional Responsibilities:
Develops the marketing strategy, plans and events to create brand awareness and drive revenue. Performs research and analysis in order to define market segments and understand the competitive landscape.
Coordinates with other functional areas to ensure marketing priorities are consistent with corporate strategic and operational plans.
Creates and oversees production of promotional materials to support product and sales initiatives.
Supports internal communications, marketing, training, motivational and incentive development efforts.
Identifies and implements procedures and systems to ensure the Company's marketing activities are consistent and as efficient as possible while meeting internal and external customer needs. 3 - 7 years of experience.
Source : TalentBridge
