Marketing Outreach Specialist - Nevada Health Centers, Inc.

Are you looking for a career to be a part of a great culture of support and growth? Then welcome, this is the job posting for you!

At Nevada Health Centers, we look for people who will embrace our vision of excellent service.  Who have the desire to serve and make a difference in our communities.  We value as an organization diversity and inclusion. If you can see yourself here and can deliver a positive impact, then check out some of the details below.

The Marketing and Outreach Specialist is responsible for general marketing project and community
outreach activities throughout the organization. Responsibilities of this position include acting as
the primary account manager for the marketing team, with respect to the creation, tracking, and
resolution of marketing projects. Additionally this position focuses on engaging in community
outreach efforts in a designated service area. This individual may also attend other community
meetings and events, and shall assist with various ancillary marketing functions, such as
graphic/web design, organizational training, coordinating/participating in media interviews, event
planning, and other public relations activities.

Detailed Responsibilities/Functional Job Description:

• Works as an active member of the NVHC marketing team.
• Works collaboratively and seamlessly with operational staff and managers to promote NVHC
  services and mobile programs.
• Researches and assists in developing plans for expanding NVHC community presence as well as
  issues of concern to NVHC and target populations.
• Promotes NVHC services via community outreach efforts such as health fairs, public speaking
  events, collateral distribution, and active involvement with non-profit committees, group
  sessions and meetings.
• Develops and coordinates educational and outreach programs.
• Cultivates strategic partnerships with community organizations in order to better serve Nevada
  Health Centers’ clients and the community.
• Provides exceptional customer service, using AIDET, to both internal and external customers.
• Creates, manages and maintains tracking system for all marketing projects with associated
  timelines and accountabilities.
• Works collaboratively with various vendors to obtain quotes, place orders, tracking shipping
  and delivery to appropriate locations.
• Maintains ongoing communication with internal customers related to the status of projects,
  delivery and distribution of products, etc.
• Coordinates translation services as needed for various marketing projects.
• Manages invoice tracking and approvals for the marketing department and contributes to the
  annual budgeting processes.
• Maintains inventory of marketing collateral, giveaways and resources, and ensures all NVHC
  locations have ample stock of available marketing materials, including supplies for outreach
  booths at special events.
• Direct oversight of mailing projects and all related functions.
• Collecting, centralizing and archiving all photography release forms.
• Coordinates logistics, refreshments, decorations, communication, and other details related to
  NVHC special events, as well as outreach opportunities.
• Performs media interviews when appropriate, assists with finding media interview resources
  within the organization and helps prepare talking points as needed.
• Represents NVHC, articulating our mission and vision, and increases awareness of services
  provided.
• As needed, engages in graphic and web design work to support marketing department
  functions.
• Any other activities as assigned.

 Desired Knowledge, Skills & Abilities:

• Knowledge of the essential functions of family medicine, pediatrics, behavioral health, dental,
  telemedicine, WIC services and mobile program services.
• Knowledge of or the capability to learn about federally qualified community health centers.
• Knowledge of general office practices and procedures.
• Exceptional customer service leadership skills.
• Detail oriented and ability to handle multiple and shifting priorities.
• Proven organizational and prioritization skills necessary to manage multiple projects within
  tight deadlines, giving attention to detail.
• Process oriented and the ability to evaluate, design and implement efficient and effective
  processes.
• Excellent written and verbal English communication and interpersonal skills.
• Excellent ability to problem solve, deescalate/resolve conflict and perform service recovery.
• Ability to work flexible hours, including some evenings and weekends, as needed.
• Ability to manage and prioritize multiple tasks in multi-disciplinary environment.
• Creative, independent team player capable of working within an organizational structure.
• Excellent data entry, oral and written communication skills. Mathematical, PC literacy,
  keyboard, and problem solving skills.
• Demonstrated ability to produce high quality work in a consistent manner.
• Ability to closely manage timelines and projects to ensure timely completion of projects.

Desired Education or Certifications Criteria:

• Bachelor’s degree and/or two (2) years’ experience in the field of marketing, healthcare,
  community outreach or related field is required.
• Bilingual abilities (Spanish) preferred but not required.

About our company:

Established in 1977, Nevada Health Centers is the largest provider of primary care for the uninsured, underinsured, and geographically isolated, with 17 health centers, three mobile health programs, and seven Women, Infants, and Children offices.

Our mission:

To provide access to quality healthcare services throughout Nevada.

Our vision:

To create an integrated, provider-led healthcare system that supports the delivery of safe, effective, quality-based primary care to all Nevadans.

Nevada Health Centers (NVHC) is a Federally Qualified Health Center (FQHC) commonly called a Community Health Center (CHC). Patients are not discriminated against in the delivery of healthcare services based on race, ethnicity, national origin, religion, sex, age, mental or physical disability, sexual orientation, genetic information or source of payment.

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability marital status, parental status, sexual orientation or any other category protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; stoop, kneel, or crouch. The employee must regularly lift and/or move up to 20 pounds.