Marketing Program Specialist - Loyalty programs - Lennox International

WHO WE ARE

Lennox (NYSE: LII) is an industry leader in energy-efficient climate-control solutions founded over a century ago on the principles of integrity and innovation. Dedicated to sustainability and creating comfortable, healthier environments for our residential and commercial customers while reducing their carbon footprint, we lead the field in innovation with our cooling, heating, indoor air quality, and refrigeration systems.

Our Team’s Culture Statement:

At Lennox Commercial, the Product and Marketing team is a collaborative group of high performers who pave the way to success for our business. Committed to operating with integrity, we are product experts and strategic marketers who develop creative and innovative solutions. Together, we strengthen Lennox as a Commercial HVAC industry leader, challenging limits and elevating standards to achieve excellence while cultivating a fun and respectful work environment.

We Value Diversity:

Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.

WHAT YOU WILL BE DOING

As Marketing Programs Specialist administer initiatives driving new business acquisition and contractor loyalty.

As a key member of the Lennox Commercial channel marketing team, you will collaborate across marketing teams and business functions to build industry-leading customer acquisition, growth, and loyalty programs.

This position offers the opportunity to make a significant impact on company results by transforming our customer acquisition and retention programs in a fast-growing business.

In this role, you will:

• Refresh the new business program to attract new mechanical contractors
• Drive new business program results, collaborating with sales and revenue operations to set and achieve annual growth goals
• Enhance Lennox Commercial contractor programs to build long-term partnerships, support our customers’ success and encourage loyalty.
• Lead the Commercial Alliance program, including collaborating with our events team to plan and execute the annual Alliance Business Meeting
• Create annual promotional plans to drive seasonal selling initiatives and enable our customers to win in the market
• Support the development of systems and processes to govern our annual planning and budgeting for promotions, rebates, and co-op.
• Continually review, benchmark, and improve our channel programs
• Collaborate across marketing teams: Proactively work with Integrated Marketing, Marketing Operations, and Services Marketing to maximize our team’s effectiveness.

WHAT WE ARE LOOKING FOR

• Bachelor's degree or an equivalent combination of education and experience
• 5 or more years related experience
• Experience in building and administering channel programs, such as new business, loyalty programs, dealer marketing programs, or similar
• Strong understanding of B2B industrial marketing dynamics
• Excellent oral and written communication skills
• Travel estimated at 10-20%

What you bring to the team:

• A collaborative spirit that cultivates strong camaraderie with teammates
• Competes to win while contributing to a fun and respectful work environment
• A hands-on style, willing to dig in and do the work with a team
• Motivated by rallying cross-functional teams to achieve common goals
• Strengthen our team culture by epitomizing our Lennox core values

WHAT WE OFFER 

At Lennox, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees. We’re committed to developing talented people and promoting from within the organization. Lennox offers employees a variety of flexible work options, as outlined in Lennox’s FlexWork guidelines. This position is a hybrid role working Monday through Thursday in the office with the option to work from home on Fridays.

In addition, you will receive a:

• Competitive base salary 
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company match
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more

Onsite perks:

• Cafe
• Gym
• Starbucks 
• Employee Resource Groups (ERG's)

For information regarding our impressive benefits package, please visit our website at: LII Benefits.  Note: benefits may vary depending on the position and are subject to change.