Marketing Representative - UnityPoint Health

Marketing- Sales Initiatives:

• Coordinate and manage all marketing / sales activities for the Work Well Solutions programs and services.
• Specify potential contacts, targeted employers and related schedules for client meetings and sales presentations.
• Conduct on-site meetings with employers for the promotion, marketing, and sales of Work Well Solutions services and products.
• Conduct cold calls and follow up calls to potential businesses in order to establish a relationship and possible increase in business.
• Establish quarterly service meetings and semi-annual review sessions with clients at their request, including attendance at business coalitions and industry councils as requested and/or appropriate.
• Develop and maintain liaison activities with community organizations for the purpose of networking and marketing the programs and services of Work Well Solutions.
• Develop and conduct occupational health or wellness related training, seminars, and presentations for clients and other potential business/industry decision-makers.
• Prepare, develop, and deliver sales projections, promotional materials, displays, presentations, reports, and statistical / data analyses as requested.
• Develop business, marketing, and sales plans as requested.
• Monitor quality assessment associated with marketing / sales activities and report results to the appropriate departments and staff involved.

40%

Marketing- Sales Reporting

• Work cooperatively with Manager of Work Well Solutions and the Work Well Solutions team to foster and promote our programs to other UnityPoint Cedar Rapids departments, case managers, specialist referral practice groups and outside organizations to promote the full scope of Work Well Solutions programs and services.
• Assess and communicate proposed new product lines and/or service opportunities.

·Work collaboratively with Manager of Work Well Solutions on customer satisfaction survey feedback. Work with staff as appropriate to address concerns and rectify client service issues.

·Prepare written updates summarizing monthly marketing / sales activities and contacts made, forwarding this information to designated recipients.

• Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to team goals; put success of team above own interest.
• Demonstrate initiative to consistently improve quality and customer service.
• Work closely with Work Well Leadership Team and Marketing departments as requested.
• Perform other functions as directed by Director and Manager of Work Well Solutions.
• Integrate and demonstrate FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of Work Well Solutions.
• Demonstrate the ability to meet the department work schedule.

40%

Customer Services

• Ability to maintain & update company profiles, correspondence logs, and company files.

10%

Basic UPH Performance Criteria

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular, reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.Takes appropriate action on concerns reported by department staff related to compliance.

10%

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee.Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Demonstration of UPH Values and Standards of Behaviors

Consistently demonstrates UnityPoint Health’s values in the performance of job duties and responsibilities

Foster Unity:

• Leverage the skills and abilities of each person to enable great teams.
• Collaborate across departments, facilities, business units and regions.
• Seek to understand and are open to diverse thoughts and perspectives.

Own The Moment:

• Connect with each person treating them with courtesy, compassion, empathy and respect
• Enthusiastically engage in our work.
• Accountable for our individual actions and our team performance.
• Responsible for solving problems regardless of the origin.

Champion Excellence:

• Commit to the best outcomes and highest quality.
• Have a relentless focus on exceeding expectations.
• Believe in sharing our results, learning from our mistakes and celebrating our successes.

Seize Opportunities:

• Embrace and promote innovation and transformation.
• Create partnerships that improve care delivery in our communities.
• Have the courage to challenge the status quo.