Massage Therapist - La Cantera Resort & Spa

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

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Come be a part of something bigger!   Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few and many more, please inquire for more details.

One of the premier luxury resorts in San Antonio, La Cantera reimagines its ranch roots through 496 rooms, 34 boutique-style Villas, and an exclusive adults-only floor. Overlooking 550 acres of The Texas Hill Country, La Cantera has become one of the most sought after San Antonio resorts. At La Cantera, sophistication meets relaxation. Every experience provides the opportunity to discover something new. From our 25,000 sq. ft destination spa, Loma de Vida Spa & Wellness, a championship golf course, guests can immerse themselves in the San Antonio scenery. Unlike other Hill Country resorts, La Cantera invites the peaceful Hill Country ambiance into every space.

As a Massage Therapist at Loma de Vida, you will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will provide a variety of touch modalities for our guests as listed in the Spa Menu which include massage and body treatments. By using outstanding guest service, you will also suggest products and services to meet the individual needs of each guest.

The Server shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for exemplifying the La Cantera Resort and Spa Culture as well as promoting La Cantera Resort and Spa as both the Destination and Employer of Choice!

ESSENTIAL JOB FUNCTION

• To perform all massage services including Swedish, Deep Tissue, and Prenatal massages and body treatments, following the established protocols, and allotted treatment times. 

• To understand and respond to all guest needs and requests in a timely and professional manner. 

• Provide the highest level of personalized guest service while maintaining an enthusiastic and helpful attitude. 

• To conserve and monitor supplies and assets of the spa. 

• Complete shift checklists daily, replenishing supplies, cleaning equipment and re-stocking laundry. 

• To attend all scheduled treatment and product knowledge training sessions.  

• To directly set and maintainhigh standards of service and cleanliness. 

• To assist in the training of other team members as directed. 

• Assist with special projects, events and promotions as needed. 

• To promote spa services and products throughout the property. 

• To use available time to help with spa operations as requested. 

• To recommend additional treatments to guests as appropriate. 

• To suggest in written format home care products and treatments as appropriate. 

• To represent the Loma de Vida Spa and La Cantera Resort in a positive and professional manner as requested. 

• To continually market the spa internally and externally by attending special events when requested and building relationships.   

• To comply with all company policies and procedures. 

• To immediately report all suspicious occurrences and hazardous conditions. 

• To always maintain the safety of work areas. 

• Follow all company safety standards, including proper equipment handling to avoid injury to yourself and others. 

• Attend all mandatory meetings as directed. 

• To perform other tasks, including cross-training, as directed. 

• Ability to communicate in English is required. 

• Must have a high school diploma or equivalent.  

• Minimum of two years’ experience working in a luxury spa setting. 

• Minimum of 750 hours of massage certification.  

• Proficient in at least three additional specialty modalities, including Hot Stone and Salt Stone massages, and Sports massage. 

• Current TDLR license.