Massage Therapist - The Belgrove

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.

At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.

Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!

Do you embody a refined yet approachable demeanor, with a commitment to delivering an unparalleled guest experience? Do you want to be a part of a hotel that is deeply connected to the local heritage and natural beauty of West Palm Beach? If so, then The Belgrove Resort could be just the place for you! Join our team and bring your charm and grace to create memorable moments for every guest. 

The Massage Therapist is responsible for delivering a refined range of wellness therapies, including personalized body treatments, while ensuring guests experience the highest standards of relaxation and rejuvenation. The Massage Therapist will collaborate with the Spa Director to uphold the spa's elevated service standards and maintain a serene, wellness-driven environment. This role also includes ensuring treatment areas adhere to all state regulations for health and safety. 

• JOB RESPONSIBILITIES: 

• Personalized Wellness Treatments: Provide bespoke massage and body therapies that cater to the individual needs of each guest, ensuring a highly tailored and luxurious experience. 

• Treatment Excellence: Perform a range of carefully curated treatments from the spa menu, ensuring every guest enjoys a holistic and therapeutic experience aligned with the spa’s wellness philosophy. 

• Sanctuary Maintenance: Maintain an immaculate and tranquil treatment environment, ensuring that the highest standards of cleanliness and organization are consistently upheld. 

• Linen and Room Management: Support in the preparation of treatment rooms by folding linens, restocking supplies, and ensuring all areas are compliant with state sanitation guidelines. 

• Product and Inventory Oversight: Monitor treatment product levels and inform management when replenishment is required to ensure uninterrupted guest services. 

• Service Expertise: Stay informed on the latest wellness trends and continuously refine treatment techniques to enhance the spa’s offering of transformative therapies. 

• Guest Engagement: Provide expert guidance to guests regarding the benefits of treatments, aftercare recommendations, and the spa’s carefully selected retail offerings. 

• Promote Wellness: Actively contribute to the promotion of the spa’s services, including exclusive treatments, signature rituals, and premium retail products to elevate the guest journey. 

• Collaborative Support: Work alongside the spa team to ensure seamless daily operations, including supporting events and spa initiatives. 

• Adherence to Standards: Uphold the standards of Forbes Travel Guide and state regulations, ensuring all treatment procedures and environments meet rigorous safety and luxury benchmarks. 

• Flexible Scheduling: Exhibit flexibility in scheduling to accommodate guests’ needs, including evenings, weekends, and holidays. 

• High school diploma or equivalent required. 

• Valid Florida State License in massage therapy required. 

• Additional certifications in skincare or body treatments preferred. 

• Minimum two years’ experience in a wellness-driven, high-end spa or resort. 

• Familiarity with Forbes Travel Guide standards and state health and safety regulations is an advantage. 

• Exceptional communication skills with a passion for delivering bespoke wellness experiences. 

• Ability to support Spa Attendant and Concierge functions as needed.