Master Automotive Service Technician at CDJR Southwest - CareerBuilder Premium Subscription

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

So what do you say? Are you ready to be part of something big?

The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability. Our Technicians are paid based on an industry-leading technician wage grid that provides pay range from $28.00 to $40.00 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of experience and manufacturer certifications.

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What are the day-to-day responsibilities?

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.

• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. 

• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.

• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.

• Documenting work performed on each vehicle on the repair order.

• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.” 

• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.

• Providing an exceptional customer experience to drive loyalty

 
How will I know if I am successful?

The performance of a Master Technician is measured by achieving:

• Targeted production

• Targeted sales

• Targeted Customer Satisfaction Index

 
What are the requirements for this job?

• High School diploma or equivalent

• 2+ years experience as an automotive technician

• Automotive technical training (varies based on store needs)

• Attention to detail

• Organization and follow-up skills

• Valid in-state driver’s license and have and maintain an acceptable, safe driving record

 
What are the opportunities for career growth?

Our Associates have many choices for career growth and development after success in a Service Technician role.  Opportunities may include:

• Master-Certified Technician

• Service Advisor

• Service Management

At AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at various experience levels. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers.

Daily Responsibilities:

• Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
• Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication. 
• Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
• Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Documenting work performed on each vehicle on the repair order.
• Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.” 
• Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
• Providing an exceptional customer experience to drive loyalty

Minimum Job Requirements

• High School diploma or equivalent
• Automotive technical training (varies based on store needs)
• General Mechanical skills, manual dexterity and able to operate power and hand tools, and other types of machinery
• Attention to detail
• Organization and follow-up skills
• Demonstrated customer service skills
• Knowledge of the automotive repair life cycle
• Ability to operate an automobile, including manual transmission vehicles
• Valid in-state driver’s license, and have and maintain an acceptable, safe driving record

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.

The expected annual salary for this role is between $0.00 - $0.00, dependent upon each candidate’s unique experience and qualifications.

Exciting Benefits and Perks Await You:

• Competitive compensation and 401k matching

• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits

• Exclusive RX Pet program offering discounts on medications

• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear

• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers

• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.