Material Handler III - Cold Chain - EVERSANA

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

THE POSITION:

At our Memphis distribution center, our employees play a critical role in getting life-saving products out to hospitals, clinics and nursing homes. We’re open 24 hours a day, 5 days a week because the needs of patients can’t wait.

The most important aspect of a Cold Chain Material Handler’s day-to-day is understanding the importance of EVERSANA’s Cold Chain operations. In addition to productively and accurately executing fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per standard operating processes.

Cold chain storage is essential because these products can be highly sensitive to temperature fluctuations. If they are exposed to temperatures outside their required range, they can become ineffective. Ambient Storage: 72°F, Cold Chain Fridge: 42°F, Cold Chain Freezer: - 20°F 

ESSENTIAL FUNCTIONS:

• Pick up all ticket orders using a RF Scan device  
• Comply with all company provided Standard Operating Procedures (SOPs) 
• Operate a scanning device  
• Closely monitor stock control systems  
• Process assigned orders  
• Pack orders as per work instructions for each client. 
• Ensure all orders are picked and managed accurately through digital scanner and our inventory system 

POSITION SUCCESS FACTORS: 

• Show up on time  
• Are eager to perform their job duties  
• Successfully process customer orders each day  
• Can quickly move from one task to the next, as priorities shift  
• Are focused on accuracy, ensuring products that need to be processed are completed  
• Can complete tasks with minimal supervision  
• Are consistently meeting minimum productivity standards  
• Foster a safe working environment by following company procedures 

RESPONSIBILITIES: 

• Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)  
• Focus on safety at all times and comply with all safety requirements  
• Follow all formal standard operating procedures (SOPs) that control the order fulfillment process in temperature-controlled areas  
• Meet all shift requirements as assigned (timely, uniform, etc.)

COMPANY BENEFITS & PERKS: 

• Starting pay: $17.75 per hour. 
• Great benefits, including medical and dental plans, tuition reimbursement, and matching retirement plans (401k). 
• Savings & Spending Account(s): Health Savings Account (HSA + EVERSANA contributions), Flexible Spending Account (FSA), and even Dependent Care Spending Account (DCSA). 
• Up to 18 days accrued paid time off in addition to 10 paid company holidays. 
• Employee Assistance Programs offering financial, work-life balance, family planning support, legal solutions and more to employees at no cost. 
• This role takes place in a temperature-controlled environment year-round. Ambient Storage: 72°F, Cold Chain Fridge: 42°F, Cold Chain Freezer: - 20°F 

MANDATED UNIFORM: khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.  

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: The requirements listed below are representative of the knowledge, skill and/or ability required to be successful in this role.

• Work experience in a fast-paced, distribution warehouse environment or stock room strongly preferred  
• Previous work in picking/packing, sorting, loading/unloading, scanning, quality inspection, or various other warehouse functions is beneficial  
• High school diploma or equivalent (e.g., GED), from any accredited institution inside or outside of the US. 
• Strong verbal communication skills required  
• Strong reading, addition, and subtraction skills needed to manage order specific documentation (a calculator may be used)  
• Ability to follow instructions without deviation required 
• Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT: The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. 

Warehouse: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasks in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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