MATERIALS ASSOCIATE - South Shore Health

Job Description Summary

The Materials Associate, under general supervision of the Materials Supervisor follows established procedures, will support the daily materials related operations of SSH. The associate will be proficient in all areas of materials to include: equipment, supply, linen, receiving and distribution. The associate will represent the department in a positive and professional manner. Maintains records of assignments, service request and delivery verification.

Job Description

1 - Must be able to demonstrate a high level of service delivery; do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

2 - Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect material for flaws.  Test new methods thoroughly; reinforce excellence as a fundamental priority.

3 - Able to act in accordance with established guidelines; follow standard procedures in crisis situations; communicate and enforce organizational policies and procedures; recognize and constructively conform to unwritten rules or practices.

4 - Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; carefully monitor gauges, instruments, or processes; concentrate on routine work details and organize and maintain a system of records.

5 - Able to take responsibility for actions and outcomes and persist despite obstacles; be available around the clock in case of emergency; give long hours to the job; demonstrate dependability in difficult circumstances and show a sense of urgency about getting results

6 - Able to maintain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.

7 - Maintains appropriate documentation and participates in process improvements and quality improvement programs.

8 - Embraces technology solutions for work practice and processes.  Utilize information systems, telecom services, and office equipment to maximize efficiencies and levels of support given to the assigned area.

9 - Fosters a "Culture of Safety" through personal ownership and commitment to a safe environment.

10 - Delivers, retrieve and track equipment.

11 - Maintain equipment (clean and service as required) to ensure compliance with SMDA and JCAHO regulations.

12 - Supports medical surgical supply program for designated patient care areas.

13 - Responds to emergency supply, and equipment request.

14 - General receiving and distribution functions.

15 - Provides support to mail services and copy center as needed.

16 - Performs other duties as assigned.

ESSENTIAL FUNCTIONS (Cont.)

1 - Technology and Learning

   a - Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization.

   b - Embraces technological advances that allow us to communicate information effectively and efficiently based on role.

JOB REQUIREMENTS

Minimum Education - Preferred

High school diploma or GED equivalent preferred.

Minimum Work Experience

Requires at least 1 year of stock, inventory or receiving experience with knowledge of medical supplies and equipment.  Other support services experience a plus.

Required additional Knowledge, and Abilities

PC - electronic experience required.
Basic computer program skills (word, excel, etc.).
Read and write English.
Customer service oriented.
Excellent telephone skills.
Basic mathematical and communication skills.
Ability to work with automated systems and devices.
Ability to communicate effectively to others.
Ability to lift 50 pounds and to pull/push carts or equipment weighing up to 150 pounds and remain on feet 80% of work time.