Maximo System Administrator - ASRC Federal Holding Company

ASRC Federal Agile Decision Sciences, LLC is seeking a Maximo Systems Administrator to support our customer at the Pentagon (Washington, DC). This position is primarily hybrid with 2 or 3 days a week of telework.

The ideal candidate will have experience in Maximo tuning, accounts management, creating reports, documentation, data imports/exports, and managing database components.

The Maximo Systems Administrator key responsibilities shall include but not limited to:

* Administration and day-to-day support of WHS Maximo application suite environments, including IBM control desk, IBM Maximo mobile, (Anywhere/IBM Mobile) BIRT, COGNOS and related applications.

* Maximo tuning, accounts management, creating reports, documentation, data imports/exports, planning and managing the database components of the software, patch management, upgrades, and integration.

* Work with IT Team to troubleshoot user login, network, and databases issues.

* Configuration Change Management, report development, configuration of the Maximo version 7.6 or MAS9.x using internal application configuration tools.

* Provide tier II, Tier III and O&M groups support for the Maximo applications suite, Mobile program, reporting related to Maximo, providing support for the expansion of Maximo program capabilities.

* Provide training and support to end users on Maximo functionalities and best practices.

* Troubleshooting of issues related to Maximo functionality, and managing the testing, approval and implementation of any configuration changes to the production environment and supporting WHS/ITD as needed.

* Install, configure, and upgrade IBM Maximo Application Suite (MAS9.x) software and related components.

* Administer and maintain Maximo application servers, database servers, and other system components.

* Perform system monitoring, troubleshooting, and performance tuning to ensure high availability and reliability of Maximo system.

* Collaborate with cross-functional teams to implement system enhancements, integrations, and customizations.

* Develop and maintain system documentation, including configurations, processes, and procedures.

* Manage user access and security settings within Maximo, ensuring compliance with organizational policies and regulations.

* Coordinate with vendors and support teams to resolve technical issues and implement system patches and upgrades.

* Provide training and support to end users on Maximo functionalities and best practices.

JOB REQUIREMENTS:

* Manage Maximo Enterprise Asset Management (EAM) System administration, module configuration, workflow, and development.

* Assist in adding, modifying, and granting access to Maximo EAM System

* Work with IT to apply, test and verify fixes/patches to Maximo EAM System

* Support Maximo EAM System Upgrade Projects.

* Identify and communicate Maximo EAM System defects to vendor and/or IT.

* Make basic modifications to Maximo EAM System screens using a screen editor on demand.

* Archive and restore data; support and maintain Maximo EAM System reports; run queries and create ad hoc reports.

* Monitor Maximo EAM System performance; troubleshoot and resolve technical problems.

* Serve as liaison between vendor and Maximo EAM System Users to resolve issues.

* Support all Maximo environments, including testing, development, pre-prod, training, and Production.

* Clear understanding of Maximo EAM from user point of view; ability to administer and configure

* EAM database and applications, including implementation, security setup, maintenance, deployment, upgrade, and customization.

* Working knowledge of enterprise asset and work management processes; Oracle database and SQL script and JDBC applications.

* Experience in application support/user Help Desks; administer clustered Maximo Asset

* Management application environment.

* Strong PC skills, Microsoft Office applications; demonstrated experience working with database applications.

* Knowledge of configuring IIS, Windows and Linux Servers, WebSphere, and Maximo Asset

* management suite, IBM Control Desk, Spatial, BIM, Maximo mobile/Anywhere, Cognos.

* Knowledge of querying and configuring BIRT and Cognos Reports.

* Knowledge of administering and configuring Oracle.

* Knowledge of and Maximo Anywhere/ mobile apps configuration.

* Knowledge of creating and modifying BIRT/Cognos “ad hoc” reports.

* Knowledge of LDAP single sign on authentication.

* Experience with Windows Server 2016 or higher

* Experience with RHE Linux 8 or higher preferred

* Must be an experienced IT person with the understanding of relational databases and networks.

* Understanding of data processing concepts and techniques.

* Knowledge of SQL skills.

* Experience in managing the Configuration Change Management process.

EDUCATION REQUIREMENTS:

* Bachelor’s degree with five (5) years of experience, or Associate's degree with seven (7) years of experience or nine (9) years of experience with no degree.

CLEARANCE LEVEL:

* The ability to obtain and maintain a secret security clearance. (US Citizenship is required to obtain a government security clearance)

CERTIFICATION(S):

* Required CompTIA Security+

* Preferred CompTIA Server+, Cisco Certified Network Associate (CCNA) or higher-level Certifications

* Preferred IBM Certified System Administrator or latest version.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled