MBE Certification Coordinator - American Technology Consulting

Title: MBE CertificationLocation: 402 W Washington St. Room W478Indianapolis IN 46204Interview:- Webcam Interview OnlyEssential Duties/Responsibilities:• Audits all certification applications, both new and re-certifications, todetermine program eligibility, reviews requests for certification based onagreements with other certifying bodies, and reviews classification codeamendment requests;• Analyses the application form and the accompanying documentation supplied bythe applicant and requests missing or additional information from the applicantas necessary;• May conduct phone interviews or in person interviews of business owners andconduct site visits of applicant firms to confirm application information and todetermine program eligibility;• Prepares necessary reports to document findings of fact and to makerecommendations, references the governing regulations and policies to supportfindings;• Presents findings and recommendations to the Certification Review Committeeand participates in committee decision making;• Prepares preliminary denial letters as needed for the review of the Directorof Certification and/or IDOA legal counsel;• Serves as a witness at hearings appealing denial decisions;• Identifies and assigns appropriate industry classification codes for eligiblefirms;• Prepares correspondence to internal and external customers regarding programinformation;• Communicates with internal and external customers in writing and via phone,fax, e-mail, and in- person;• Confers with co-workers and supervisor regarding certification issues;• Enters requisite application information into electronic database;• May be assigned to create and/or present program information for workshops,seminars, etc.• Completes special projects as assigned;• Performs related duties as assigned.Job Requirements:• Preferably have a legal background;• J.D. or Paralegal certificate preferred. B.S. in Political Science, Public orBusiness Administration, or similar area of study minimum education level orequivalent and related experience;• Experience in a government or business office environment;• Familiarity with and experience in applying statutes and regulations to makedeterminations about eligibility and using applicable provisions to support thedetermination;• A valid Indiana driver's license;• Previous experience with Microsoft Office software suite (Outlook, Excel,Word, Access, PowerPoint);• Proven oral and written communication skills;• Proven ability to develop and maintain significant rapport with customers andclients;• Proven ability to understand, interpret, and apply applicable federal andstate laws and regulations;• Proven ability to review, interpret, and analyze complex business and legaldocuments;• Proven ability to reach detailed, logical conclusions utilizing criticalthinking strategies;• Proven ability to provide deliverables and to meet established deadlines• Limited travel may be necessary, in-state and less than 25% of the time• Preferably has the ability to communicate/translate oral and written materialsto/from Spanish/English.Difficulty of Work:Good judgment and the ability to work independently is required to reviewcertification applications and documentation, to make eligibilityrecommendations, and to answer customer inquiries. Employee works with a varietyof firms and applications, which requires the ability to handle multiplevariables that may be new or unprecedented. For those situations that are new orunprecedented, employee must refer to state and federal laws, regulations,policies, and procedures to determine appropriate response in consultation withCertification Review Committee members.Responsibility:The MBE/WBE Certification Specialist must develop expertise in the statutes,regulations, policies, and legal decisions that would impact how applicationsare analyzed. This position requires a high level of professionalism andobjectivity to ensure that only qualified enterprises gain access to programresources. The MBE/WBE Certification Specialist must possess excellentanalytical and critical thinking skills to review and to interpret complexbusiness information. The MBE/WBE Certification Specialist must be familiar withState procurement methods and be able to relay that information to a widelyvaried audience. The MBE/WBE Certification Specialist is responsible for thefrugal consumption of the State's resources as it relates to the use of a Statevehicle and credit cards and reimbursable travel expenses should the need fortravel arise. This is a position of trust and requires the ability to maintain ahigh level of confidentiality due to the types of personal and financialinformation submitted to the program. A high degree of accuracy is required toensure that certification applications are processed correctly and efficiently.Dedication to continued improvement of program policies and practices ismandatory.Personal Work Relationships:Work relationships are informative in nature and require the dissemination ofprogram information via phone, fax, e-mail, and in-person. Division contacts arefor the purpose of certification eligibility, certification recommendations, andother certification issues.