MCO SUPERVISOR- $21.27 per hour at Covenant

Essential Functions

           Operational Functions:

• Responsible for supervising personnel on assigned shift(s) and completion of all security tasks
• Responsible for performing routine checks of all on duty security personnel to ensure compliance with Post Orders and operating procedures, Client rules and regulations, and company policies
• Inspect, observe, and evaluate security officer’s work activities to monitor and assess individual’s quality of work and overall performance.  Conduct required assessments and tests
• Check all security posts and equipment assigned to security posts to ensure safety, cleanliness, and full working order. Implement corrections or report deficiencies to site management as necessary
•  Respond to reported incidents, emergencies, operational issues and inquires, and any other situations not adequately addressed in Post Orders as they arise and ensure proper resolution  
•  Coach and mentor security workforce regarding Post Orders, Client rules and regulations, and company policy compliance
• Perform training instruction as assigned 

           Administrative Functions: 

• Ensure timely and complete preparation and submission of all required operational documentation, including, but not limited to, post and patrol logs, notices, sign-in/sign-out rosters, Daily Activity Reports (DARS), Employee Statements and Incident Reports
• Maintain knowledge of, and capability to operate, all post equipment and perform all the duties associated with the basic post/patrol officer(s) assignments and work tasks
• Determine and implement scheduling adjustments and reassignment of workforce as needed for known requirements for current and subsequent shifts
• Maintain communication with management and other supervisors, including, but not limited to, supervisor(s) on following shift(s) regarding any operational or personnel issues or issues that may reveal vulnerabilities or hinder successful accomplishment of security duties 
• Coordinate assistance from the Operations Manager to solve special situations

Minimum Qualifications

• High School Degree or GED required, Associates Degree or higher preferred. 
• U.S. Citizen, U.S. National, or Lawful Permanent Resident. 
• Must have completed and obtained a Class D license. 
• Must have a valid driver’s license. 
• At least two (2) years of responsible Supervisor experience in security, military, or law enforcement operations. 
• Must be neat, well-groomed, and present a professional appearance. 
• Strong communication skills. 
• The ability to identify, address, and resolve problems. 
• Ability to communicate effectively with all levels within the organization. 
• Demonstrated capacity and attributes for positive command presence, mature attitude, good judgement, proper handling of customer service issues, respectful subordinate management and leadership. 
• Ability and willingness to exercise supervisory capacity on behalf of General/Site/Project Manager with knowledge and capacity to explain and enforce CAS and Aviation Department rules and regulations. 
• Advocate for CAS’s customer-focused security and Client service initiatives. 
• May require standing, sitting, walking for various, possibly extended periods of time.  

Competencies

• Must possess strong interpersonal skills
• Must be able to understand and carry out written and oral instructions in English regarding the proper performance of duties
• Must be able to successfully complete, with a passing grade, all CAS administered training as required by the Greater Orlando Aviation Authority.
• Must be able to successfully complete classroom, on-the-job, and re-current training.
• Must be able to follow all screening/security policies and procedures.

Physical Demands

This position requires the ability to lift up to 50 lbs. This position also requires the ability to bend at the knees, stand for long periods of time, reaching and climbing.  Must have normal hearing, have corrected 20/20 vision and ability to distinguish colors. 

Work Environment

Work is normally performed in airport terminal buildings, outdoor locations, ramp areas, and near commercial aircraft where persons will