MDM (Mobile Device Management) Engineer - Syntricate Technologies Inc
NYC, NY 10020
About the Job
Description:
We are seeking a Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.
SKILL REQUIREMENTS
SCOPE OF RESPONSIBILITIES
We are seeking a Mobility Administrator for MDM platform. Responsible for upgrades, monitoring performance, fine-tuning, capacity planning, troubleshooting, deployments and post support according to company standards, policies and procedures; and maintaining disaster recovery environments to ensure compliance with the corporate plan of business continuity.
SKILL REQUIREMENTS
- Workspace ONE UEM and Workspace ONE Access SME
- Apple DEP/ABM/VPP/APNS knowledge
- Android EMM / Android Work Profile vs Work Managed
- UEM device profiles: iOS/Android restrictions, device passcode, Wi-Fi profiles, etc.
- UEM compliance policies
- UEM repositories: file share paths, etc.
- Apple, Android, Windows PC/Laptop and MacOS device enrollments
- Core Workspace ONE apps: Hub, Boxer, Content, Web, Tunnel
- LDAP / Directory Services / Secure LDAP
- Workspace ONE infrastructure components (Cloud Connector, Universal Access Gateway, Secure Email Gateway
- General VPN tunneling: PerAppVPN, etc.
- General understanding of OUs, AD users, AD attributes, AD groups and Assignment Groups in the UEM environment
- O365 / Federated authentication
- General understanding of certificates
- General understanding of API's
- General understanding of high availability, DR sites
- Familiar with ServiceNow for incident tickets, request tasks, change management and reporting
- Windows server administration experience
SCOPE OF RESPONSIBILITIES
- Level 2 and 3 end user support
- MDM solution support (Currently AirWatch MDM)
- Device inventory management including procurement, deployment and decommissioning.
- Device security through containerization and security, compliance & application policies, profiles and configurations protecting access to company systems and data.
- Mobile application management including approved mobile application store management and new application whitelisting.
- Manage mobile carrier relationships and services.
- Engineering of mobility solutions including next generation MDM platform
- Maintenance of on-premises server MDM infrastructure components and connectivity to Workspace ONE cloud tenant and back-end resources.
Source : Syntricate Technologies Inc
