Medallia Analyst at Mastech Digital

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Medallia Analyst for our client in the Professional Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately.

Duration: 4+ Months Contract 

Location: Remote (New York, NY)

Salary: $61.00-$70.00/Hourly

Role: Medallia Analyst

Primary Skills: Data Analysis

Role Description: The Medallia Analyst must have 3+ years of experience. 

Qualifications:

• Back-end Medallia experience, including:

- Building auto importers for new survey programs

- Doing file inflow reviews to understand the impact of file changes

- Building new surveys in Medallia (start to finish)

- Reviewing user access and permissions

- Building and simplifying org hierarchy

- Building lookup tables

- Build new roles

- Maintaining the survey technical spec documentation

- Using Conversations

- Integrations with other systems (Jira, Salesforce)

• Front-end Medallia experience, including:

- Building net new reporting in Medallia

- Understanding Medallia's modules and implement modules comfortably

- Troubleshooting reporting issues

- Adding new data to reporting

- Building Text Analytics topics

- Setting alerts/rapid response templates and implementation in Medallia

• Medallia Digital Experience:

- Building surveys start to finish in digital

- Closed loop feedback in Digital

Education: Bachelor’s degree in Computer Science, Electrical/Electronic Engineering, Information Technology or another related field or Equivalent

Experience: Minimum 3+ years of experience

Relocation: This position will not cover relocation expenses

Travel: No

Local Preferred: Yes

Note: Must be able to work on a W2 basis (No C2C)

Recruiter Name: Bharat Bhadoria

Recruiter Phone: (412) 730-4118

Benefits:

We have various coverages and additional benefits to choose from:

- Medical, Dental (Including Ortho) & Vision Insurance (Option to Enroll).

- Paid Leaves (Wherever applicable).

- Life & Disability Coverage (Upon eligibility).

- 401K Option, Education Assistance Program and more.

Mastech Digital is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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