Medical Assistant - Global Team Staffing

The Remote Medical Assistant will provide administrative and clinical support to healthcare providers and patients in a virtual setting. This role involves managing patient records, scheduling appointments, performing basic medical tasks, and ensuring smooth communication between patients and healthcare teams. The ideal candidate will be organized, detail-oriented, and proficient in using telemedicine technology.

Key Responsibilities:

1. Patient Communication:

   • Serve as a primary point of contact for patients, addressing inquiries and scheduling appointments.
   • Provide patient education on health procedures, medication, and follow-up care.

2. Medical Documentation:

   • Manage and update electronic medical records (EMR) accurately and confidentially.
   • Prepare and review patient charts, ensuring all necessary information is included.

3. Clinical Support:

   • Assist healthcare providers with virtual consultations and telemedicine appointments.
   • Perform basic clinical tasks such as taking patient histories, documenting symptoms, and recording vital signs during virtual visits.

4. Administrative Duties:

   • Coordinate and schedule patient appointments, including follow-ups and referrals.
   • Process patient insurance information and verify coverage.
   • Handle patient correspondence, including appointment reminders and health instructions.

5. Data Management:

   • Maintain patient confidentiality and adhere to HIPAA regulations.
   • Ensure accurate and timely entry of patient data into EMR systems.

6. Technical Support:

   • Troubleshoot basic technical issues related to telemedicine platforms and assist patients with access issues.
   • Stay current with telemedicine software and technology updates.

7. Coordination and Collaboration:

   • Work closely with healthcare providers to ensure effective patient care and follow-up.
   • Collaborate with other remote medical assistants and administrative staff to ensure cohesive operation.

Qualifications:

• High school diploma or equivalent; Associate’s degree or certification in Medical Assisting preferred.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification preferred.
• Minimum of 2-3 years of experience as a Medical Assistant or in a similar healthcare role.
• Proficiency in electronic medical record (EMR) systems and telemedicine platforms.
• Strong organizational and time-management skills.
• Excellent communication skills, both written and verbal.
• Ability to work independently and manage tasks effectively in a remote environment.
• Familiarity with HIPAA regulations and patient confidentiality practices.

Working Conditions:

• This is a remote position; candidates must have a reliable internet connection and a suitable workspace.
• Must be available to work within the specified hours or shifts, which may include evenings or weekends depending on the healthcare provider's needs.

Benefits

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