Medical Assistant at US Tech Solutions, Inc.

Duration: 5+ months (Possible Contract to Hire)

Job Description:

· On site training for up to 1-2 weeks then opportunity to work remote Must be a local candidate Must be willing to come on site as needed for meetings will provide equipment Interviews completed by phone or Microsoft Teams

· Previous hospital experience, strong customer service background, telephone experience is an asset

· The medical assistant will process referrals from a worklist then make telephone calls throughout the day offering the Case Management program to our members.

· Friendly demeanor, strong computer skills, telephone skills, communication skills, organized

· Our team is comprised of five medical assistants that work independently to build and process referrals for the Case management department.

Responsibilities:

· Assists with health management activities/programs

· Provides health coaching or intervention telephonically or in person for assigned health programs. Utilizes all data systems containing patient information and documents information appropriately.

· Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers.

· Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually).

· Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.

Experience:

3 years of clinical experience.

Skills:

· Ability to work independently, prioritize effectively, and make sound decisions. Good judgement skills. Demonstrated customer service and organizational skills.

· Demonstrated proficiency in spelling, punctuation, and grammar skills. Ability to persuade, negotiate, or influence others. analytical or critical thinking skills. Ability to handle confidential or sensitive information with discretion.

· Required Software and Other Tools: Ability to use standard office equipment. Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation software.

Education:

· Associate Degree in Medical Assisting OR successful completion of post-secondary Medical Assistant Program.